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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Holiday Inn hotels nearly always provide a good breakfast and this was no different. There were lots of cooked and continental options, so I was able to get a substantial breakfast which kept me going for hours! The breakfast room and public spaces were light and spacious, so the place felt relaxing to be in. As far as food options go, there was also a restaurant open in the evening, which I used once - good food and very convenient. One or two other things - I didn't use it, but there was a decent sized pool in the hotel and this would be great for many people. The location would also be excellent for anyone attending a conference or Comic Con event at the Telford Centre (about five minutes walk away).
Negative section of review
I would have liked one or two extra items in the bathroom - facecloths are a pain to repack once they're wet, so providing one in the hotel rooms would be good. The bed was slightly firmer than I would like.
Positive section of review
A very well decorated and equipped, spacious 2 bedroom apartment. Everything is new, clean and well maintained. A kitchen in the lounge / diner had washing machine, dishwasher, fridge, oven, coffee machine, and plenty of tea, coffee, milk also provided. Both beds were very comfortable with good quality duvets and pillows. The location was very good for us. Parking is provided, and we were warned that it is a bit tight, but ok!
Negative section of review
Until we arrived we did not know it was semi basement, so very low ceilings and a bit dark if you are there in daytime. There were no carpets and minimal sound insulation from above so we could hear people above talking and walking about. However we would stay here again, knowing these points
Positive section of review
A fantastic place to relax, enjoy the nature and especially the fantastic kitchen including the very friendly, professional and helpful staff: an alround great experience! From Afternoon Tea, to the Room, to the Dinner and the Staff - Thank you very much for an unforgettable stay - even for one Night!!
Positive section of review
A fantastic place to stay in London - stylish and clean, well-equipped and offering great self-service breakfast with high quality items. The host was responsive and helpful. I really enjoyed staying there and would love to return in the future (need to book well in advance, no doubt).
Negative section of review
There is nothing about the property itself I did not like. I had a somewhat stressful experience trying to get there by 9pm (the watershed time due to the entry lock code changing every few hours). I ended up running to get there on time and just could not find it. It was a panic inducing moment. I could not get hold of the host and could not orientate myself, standing next to a virtually identical building on the next street. Luckily, some kind neighbours directed me to the right place, and I made it with 2 minutes to spare!
Positive section of review
Felt welcome from the moment we walked in. Very accommodating and relaxed about breakfast time and checking out. Beautiful country pub with lovely courtyard garden to sit and have breakfast.
Negative section of review
The floor in bathroom slopes slightly, but what you would expect from an old building and it added to the character of the place.
Positive section of review
Facilities for the dog were excellent with a dedicated enclosed paddock to let them off the lead Room was large and bed very comfortable
Negative section of review
Breakfast was rather small for the price and fussy to find extra sugar, milk and coffee
Positive section of review
Very friendly staff. Really interesting and innovative idea. Great atmosphere among the guests and staff in the evening.
Negative section of review
We did think about having the breakfast but it did look a bit minimal for £10 and didn't seem like great value for money.
Positive section of review
Great appartment at a very convenient location. Akim was very helpful with everything we needed
Positive section of review
Staff very friendly and meals good
Negative section of review
Like majority of old hotels floor boards squeek can be annoying.
Positive section of review
Everything
Negative section of review
Nothing