1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
gorgeous room, very spacious, spotless clean, with modern decorations and amenities inkeeping with a luxury pampering stay. friendly and helpful staff. excellent breakfast with a wide variety of high quality food and beverages.
Positive section of review
There is a Pod, which I used to travel from the hotel back to Terminal 5 the next morning, which is very convenient.
Negative section of review
Had to wait over 30 minutes for a taxi at terminal 5. There was no hotel shuttle.
Positive section of review
Good location, good breakfast selection, friendly staff. Tube station just round the corner.
Negative section of review
Room was a little cosy for 3 of us but adequate and it could have done with a few more power sockets suitably located.
Positive section of review
Family recommended and it was first class. The food, the room, the bar all very good.
Negative section of review
Nothing
Positive section of review
Good breakfast, nice lady in breakfast room. Lovely location, nice pub. Good garden
Positive section of review
For the price it was decent, would have been better if breakfast was included.
Negative section of review
Having to pay for breakfast
Positive section of review
Friendly staff, good choice of breakfast and excellent quiet location
Positive section of review
Budget hotel but it was okay. Staff were ace
Negative section of review
A little bit Spartan!
Positive section of review
Staff were really friendly and helpful
Positive section of review
Nothing
Negative section of review
Stay cost my daughter sickness because of bed bugs and she is takeng anibayotic .she is missing school as well. And I lost almost 900 pounds to clean my beds and home. Because Gp suggested me to do it. So I need to get compensation. We went there for an appointment at Belgium embassy and she could not attend properly because she could not sleep.