1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kingston upon Thames, United Kingdom
Positive section of review
Breakfast was self supplied as the flat was a Air B & B....location was great as local transport rail and/or buses ....if going to Hampton Court Bus 111 is the one to catch ...same number on return....Tuesday Hampton Court CLOSED For Kew Gardens catch Bus 65 disembarking Victoria entrance...same bus number for return Very pleasant walking along the River Thames towards Teddington with coffee stops and a river pub The Boaters Inn along the way
Negative section of review
A grab rail in the bathroom would have been handy as we senior citizens had difficulty in climbing over the bath to exit the shower....
Positive section of review
Great location in Bath. Beautiful old ‘Georgian apartment.’ Lots of character. Very comfortable place to stay. Had everything we needed. The hostess, Anastasia was very helpful & accommodating. She came & helped us carry all our luggage up to the apartment the day we arrived & came back to help us the morning we left. There were about 5 flights of stairs; apartment is up the top.
Positive section of review
Statt were friendly . Location brilliant, but advertised they had leisure centre my main reason for booking this hotel to find upon arrival it was closed for renovation. I would not have choose this as it was more expensive that others around it, it should have said this when I was booking.
Negative section of review
Leisure centre closed ....no mention of this while booking, paid extra for this hotel for that reason could have choosen cheaper alternative.
Positive section of review
I really liked the responsiveness of the people managing the property. Every call had a successful outcome and even when we asked for a bit of extra- they were really forthcoming and fulfilled our request with highest regards.
Negative section of review
That got an extra charge for an animal we had with us.
Positive section of review
Great location with undercover walkway straight into terminal. Also convenient for train station. Very warm welcome from reception, very spacious room and comfortable bed.
Negative section of review
Nothing
Positive section of review
Access was really easy and the location was ideal. the property had everything we needed for our one night stay. Parking was good for us.
Negative section of review
nothing
Positive section of review
Lovely old pub with super staff. Breakfast fine. Really good meal in the evening.
Negative section of review
Bathroom very small without a functioning door.
Positive section of review
Nice and quiet good location not to far the train station and town centre
Negative section of review
The self service breakfast
Positive section of review
Excellent food ,great view and very friendly staff.
Negative section of review
Nothing -I can’t fault the breakfast or service
Positive section of review
The view
Negative section of review
The restaurant food was not good and bed was very uncomfortable. The tiles around the bath were grubby.