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2
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
To start I like to say that the new manager Thomas who started just 5 weeks before, and his right hand Ms. .... ( sorry, forgot her name) are doing their very best! They are with humor dedication and really try to make a new succes so to say, of The white Hart. But....... See my other comment!!
Negative section of review
What could have been better? I would say everything!! First night we had a room besides a barn where also runs a waterpump. But that waterpump and it ran whole night. We asked changing room because we couldn't slee because of that. The day after it turned out that the pump was broken.. Further, we really are very unsatisfied about: The room which was not clean, but i mean really NOT clean! Never seen such a dirty Bathroom 😩. The floor, the very very narrow shower of 1 m2 with damp spots, a door what not openend well and worn out, the shower itself fell off constantly, lime scale etc. The toilet: you could not even sit on it because the toilet seat was worn, dirty and loose. And it didn't flush well. The toilet brush felt in 3 pieces. The bed: We had 3 bad nights here. Mattress completely sagged as if you lie in a hammock, but the with a pillow which is to hard. Can you imagine in what position you're lying in bed then..? The kitchen of the pub has a very mediocre level. The price we paid, is ABSOLUTELY NOT in proportion to the facilities offered!! This place absolutely has potency, but the company who bought this has to be fast investing a lot of money in it before it get's more negative reviews as this one!
Positive section of review
This is a fabulous hotel - a true gem. Set in the most beautiful part of bath, the rooms are so comfortable and the staff are beyond amazing. The location is so perfect - close to shops and chic restaurants. My favourite hotel in Bath by far - can’t wait to come back
Positive section of review
A beautiful cottage with an amazing view. Wonderful and welcoming hosts with stories to tell about the area. It was a great opportunity for us to stay in a family home, to experience local lifestyle up close. Everything was lovely. Thank you David and Elizabeth!
Positive section of review
House was very well equipped and bigger than it appeared in the pictures. The location is also good - great base from which to explore The Gower...
Negative section of review
Nothing. The place exceeded our expectations - and it was great to have the dog with us.
Positive section of review
Loved everything we stayed in yurt with grandchildren Great facilities and fabulous location will definitely be back
Negative section of review
Nothing we didn’t like
Positive section of review
Brilliant location. Hotel stored our bag while we went shopping after we checked out. Staff were super helpful.
Negative section of review
Paying £50 deposit at check in.
Positive section of review
The price - for a last-minute, overnight stay to crash after a concert at Wembley, this hotel was perfect.
Negative section of review
No opening windows, but I can understand why - with all that glazing to keep out the sound of low flying aeroplanes (landing at heathrow)!
Positive section of review
Overall good value for the location. Easy to park. Room was a good size.
Negative section of review
The shower got very humid and made for a wet bathroom.
Positive section of review
Price, location, breakfast, shop, simplicity
Negative section of review
Unmade room on arrival, busy night so all other rooms taken. Swapped to bigger clean room in the end, free breakie so happy camper.
Positive section of review
Clean nice