1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great apartment as Tesco express across the road so we were able to pick up supplies for breakfast and snacks! Also close proximity to a range of bars and restaurants. Location of the apartment was fab, so close to the tube. The online assistance was brilliant keeping us up to date every step of the way in the lead up to our stay. The living space was great, just what we needed to relax and put your feet up after a day exploring the city.
Negative section of review
Couldn’t help but notice a couple of scorch marks on the carpets in the bedrooms, and the sinks didn’t have plugs, only tiny things! Please get an Airfryer for the kitchen, it would make such a difference!!
Positive section of review
The breakfast was great, nicest poached egg I've had at any hotel. The location was fab for the pier and would definitely return.
Negative section of review
The parking wasn't the best had to park about 1 mile away but wasn't the hotels fault it's just a very busy location.
Positive section of review
Safe and warm environment. Staff very obliging and a nice little cafe/restaurant to relax in. Had a good fish and chip supper.
Negative section of review
Paying extra for parking!
Positive section of review
Location was amazing. Flat was well presented. Entry details communicated well.
Negative section of review
The stairs are a health hazard and will be reported to Westminster Council Planning Department. Some of the stairs treads are not wide enough for a foot. Two elderly people were made to carry suitcases up three flights without this being mentioned in the property description.
Positive section of review
Liked that it was a seperate room… thats about it
Negative section of review
The ventilation for the bathroom went straight into the bedroom meaning that any ‘smelly’ business would come out and full the whole room with odeur … We only got clean towels once… no clean bedding for the entire stay. Walls were very poorly ‘fixed’ and the whole room was really badly maintained
Positive section of review
Location and cleanliness was great.
Negative section of review
The bed this time was only a sofa bed that barely fitted in the room. Having to climb to the 3rd floor with luggage was tiring and tricky at our age.
Positive section of review
Clean with friendly staff
Negative section of review
Breakfast was great but coffee machines were abysmal ! Terrible machines
Positive section of review
Location on farm
Positive section of review
Returning guest
Negative section of review
It’s perfect for what we want
Positive section of review
Location.
Negative section of review
We booked a room with a bath, but there wasn’t a bath and do we were hugely disappointed and despite complaining and asking to be moved, we were stuck with the room we had.. Poor service and hotel blamed booking.com and said it wasn’t their problem but yours!