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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Set in a beautiful location with a balcony overlooking the water ways. Our room had the balcony, big freestanding bath, very small shower and exceptional views. Breakfast wasn't included but you could pre order and pay for one downstairs in the information centre. We did this and found the Breakfast to be excellent. Be careful when it comes to eating in the local area, not many nice restaurants in fort augustus. Overall a very nice stay and would recommend to others. We wouldn't stay again purely based on the late check-in. We think 16:30 is far too late to check-in.
Negative section of review
Late check-in at 16:30 is not good. I don't think I have stopped anywhere with such a late check-in. This was a big issue for me and my wife so much so would put us off staying again. The shower was too small for me. I am on the bigger size and think the room would be better off with a bigger shower cubicle.
Positive section of review
We went for a wedding. Too get too our room was alot of stairs. Hubby as bad hip. And they changed our toom for use at no extra charge, they went above beyond, couldn't do enough. The food at the wedding was a amazing, best wedding food I tasted, 😍
Negative section of review
The price of the drinks was pretty high. 😝
Positive section of review
Great friendly hosts, loved the bar which meant both of us could have a drink after a long drive and it wasn't over priced. Hot tub was amazing and lovely surroundings. Bed comfortable and nice quiet area.
Positive section of review
Situated right on prom. outside seating for soaking up weather. Breakfast was ok. Very good entertainment at night
Negative section of review
It was like a maze inside to get to your room. Room waa a bit dated and tattie .....units scraped handles missing of drawers
Positive section of review
Breakfast was excellent Host is very nice and knowledgeable about area Gives good advice on sightseeing
Negative section of review
Everything was great No complaints
Positive section of review
Hotel was being decorated and wadi a terrible state
Negative section of review
Everything
Positive section of review
Friendly staff, great location.
Negative section of review
The hote's a bit tired, basic amenities
Positive section of review
Spacious room
Negative section of review
No toilet roll holder toilet flush wouldn’t shut off room 306
Positive section of review
Atmosphere
Negative section of review
No lift for older customers.
Positive section of review
Not much
Negative section of review
Very tired property. View of the carpark through scaffolding. Hard bed. Thin pillows. Lift broken.