1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was absolutely spotless, exactly as the pictures show. Staff were amazing especially a lady on reception! Staff could not do more for me. Loved it
Negative section of review
Nothing
Positive section of review
Fantastic room, great food and really welcoming staff. Great for our dog as well, everything was wonderful.
Positive section of review
Location was excellent for everywhere we wanted to go. Flat was clean and comfortable.
Negative section of review
Didn’t understand why there was a washing machine as no good for short term use. A dishwasher would have been a lot more useful. The carpet on the stairs was a worry as had to be careful not to catch your feet on loose bits on way up or down.
Positive section of review
The location is lovely with the rooms in a separate building from the main pub.
Negative section of review
There was a shortage of hooks to hang wet towels.
Castle Douglas, United Kingdom
Positive section of review
The staff are excellent and very friendly and accommodating.
Negative section of review
The hotel is tired and in desperate need of being modernised. The bed appeared broken as we kept rolling in the middle, it was very soft and uncomfortable. No bedside tables to put things on. The bathroom vent was not cleaned and was full of dust. Although this isn't directly the hotel's fault, the noise after closing time with drunk people and 'boy racers' driving up and down the road until 2 am was a nightmare. I didn't sleep the entire time I was there.
Positive section of review
Nice rooms,good bed,delicious breakfast
Negative section of review
The switch to turn on the shower is located in the bathroom and unclear as to its purpose meaning I first thought the shower did not work.
Positive section of review
Vibey location!!!
Negative section of review
Having to leave :-(
Positive section of review
Nice staff
Negative section of review
No lift
Positive section of review
Location
Negative section of review
Room v poor; noisy; hot