1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The perfect place to stay, vastly better & more hospitable than any other Hotel or B&B. I genuinely cannot rate it highly enough, lovely hosts. I would (& am) staying here again.
Positive section of review
Great location. Staff friendly. Lovely room. Liked the atrium area. Would be good if you were traveling in a group as you could spend time together without having to go to the bar
Positive section of review
The treasure of this hotel is their staff. The gym and swimming pool were closed when we checked in so couldn't comment on that. the room was spacious and clean.
Negative section of review
I understand the hotel just recently open (2 days when I checked in), there were some teething issue like familiarity with the system, there were no one to meet us at breakfast until few minutes later, and a couple room issues (hot water and a missed spot). but the staff are all very friendly, open and willing to help/ resovle problems, that's the most important things. I'm positive those teething issues should be ironed out when all teams are familiar with their SoP, and look forward to coming back again.
Positive section of review
Nice large hotel with personality. Comfortable and quiet room. Clean. Little to fault.
Negative section of review
Squeaky floor, but it's an old property.
Positive section of review
Location is perfect, just a 10 minute walk from station.
Negative section of review
Nothing at all it was excellent as always
Newcastle upon Tyne, United Kingdom
Positive section of review
Friendly staff and we managed to get checked in early!
Positive section of review
Excellent location 3 mins walk to the 02 arena
Positive section of review
Excellent location in Bath City Centre
Negative section of review
Not as charcterful as many hotels in Bath
Positive section of review
NO HOT BREAKFAST AVAILABLE!!!
Negative section of review
THE ATTITUDE OF RECEPTION - A WARM WELCOME NOT!!!
Positive section of review
Clean rooms. Easy check in.