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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were lovely and very friendly and helpful. Everything was clean, but perhaps a little tired, in our room. The tea/coffee area was OK, but sadly, no biscuits, which are handy when peckish... Beautiful sea view - which is what we went for - and 100% recommend you book if that's what you're after👌 Breakfast was fine, everything presented clean, plenty of choice, and the cooked food didn't look like it was in a war zone, as in some hotels, but we did stay in May which is quieter than some other months. Staff on hand to top up if it was needed. All in all, we thoroughly enjoyed our stay for RnR by the sea, and we definitely recommend you consider the Best Western Exmouth Beach Hotel.
Negative section of review
In our room, some of the windows couldn't be opened because they were screwed shut. There are safety wires on the ones that did open, so presume this was done as a cheaper alternative than replacing old windows (note - they are upvc and perfectly safe). As we had great weather, it would have been nice to open all windows to allow a flow of fresh air. The bathroom was clean, though tired, and needs updating. The fan in the bathroom was very noisy and was loud enough to wake me when my partner went for a midnight wee... Breakfast was OK, but the sausages had been sat for a while, so a bit hard... The coffee was hot, but perhaps a bit weak. Sadly, the bar wasn't open... so a bimble downstairs for a night cap wasn't to be...
Stansted Mountfitchet, United Kingdom
Positive section of review
Our stay at this hotel was nothing short of disappointing. Despite checking in at 2 am due to unforeseen circumstances, we were rudely awakened by room service before 11:00 am, which left us feeling exhausted and frustrated. To make matters worse, we accidentally left behind a valuable pure linen dress, which we specifically remember hanging on the bathroom door. When we contacted the hotel a few hours later, they claimed they couldn't find it. The lack of accountability and disregard for guests' belongings is simply unacceptable. Overall, our experience was marred by poor service and a blatant disregard for customer satisfaction.
Positive section of review
It was approximately 20minutes walk into Windsor. There is a bus stop just outside the house. There is a shop across the road & it is reasonably priced, it has a good variety of items . The area is pleasant & quiet . The house was clean, the kitchen & bathroom & carpets were all in good condition. The shower was very good with plenty of warm water. The host always answered any questions we had.
Negative section of review
The entrance to the house is covered by a large over grown laurel hedge in great need of attention, it blocks natural light & warmth from the living room making it feel cool & dull. Everywhere in the house is painted white & not well painted or well finished. There are no pictures of Windsor or London attractions which is what most tourists come for. No information about Windsor. The house had a musty smell. The sofa's were uncomfortable. The back garden was neglected & overgrown & therefore couldnt be used which was such a pity as the weather was warm & sunny. The house has great potential with orginial features that are not being highlighted. The garden has great possibilites with orginal red brick walls & mature trees but sadly left overgrown & the garden was therefore out of use. There was no tea/coffee or small carton of milk left which would have cost little & been welcoming. The bed linen was clean but starting to show signs of wear. The fitted bed sheets were pilling .The pillows were very poor quality. This house has so much going for it by character alone, a little more TLC & a bit more spent on bed linen ,garden etc would make such a difference. Overall the house was clean which was very important. A folder with information regarding bus & train times & location with information about the house and the heating would be helpful. There was plenty of toilet rolls & there was kitchen roll available which is a big plus. Unfortunately the bathroom door lock didnt work.
Tarves, United Kingdom
Positive section of review
We had a great stay at the Aberdeen Arms. The staff were immediately welcoming and helpful, and went above and beyond to make sure we were comfortable. It's a beautiful spot and we were very glad to be there.
Positive section of review
Beautiful place,in beautiful location very clean and comfortable place.very friendly people so interesting lovely animals,lovely cat face.Goats,chickens ducks.
Negative section of review
Nothing.
Positive section of review
Clean, comfortable, staff very helpful, good breakfast, good shower, able to park my car outside the hotel, and very close to the northern line train station.
Negative section of review
No lift...but not a major issue for me but would be for anyone infirm.
Positive section of review
Perfectly situated next to transport links and the town center. Generous breakfast in a unique classic themed restaurant. Plentiful tea and coffee supplies.
Negative section of review
Some of the rooms are old, so doors and pipes were a little stiff/ loud. Had to be careful with timings of bathroom/ shower use.
Positive section of review
Cosy room , spacious shower, free soap gel , hand wash , free micro+ plates, cutlery,i n extra room . Good lights. Comfy bed.
Negative section of review
Just the 2nd morning the shower was Luke warm . Was just ok but should have been hot., guess people all showered at same time, some houses are like this.
Positive section of review
Lovely setting really helpful staff great food
Positive section of review
Stylish, clean & central to everything.