1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were exceptionally warm and friendly and made us feel really welcome as a family. The Reception staff made a fuss of the children and gave them a little Welsh cake and a token for a free drink at the bar when we arrived and always took the time to talk to us and the children about our stay in Cardiff. The room was clean, comfortable and a decent size for all of us and the food in the restaurant was delicious (both dinner and breakfast). We would definitely come back and would recommend the Holiday Inn for families on a budget. The Reception staff also recommended some sightseeing, which turned out to be perfect! (A riverboat trip down to Cardiff Bay. They even recommended a nice playground for the children.)
Negative section of review
The corridors on our floor felt a little grey and dull. Very different to the entrance hall/Reception/restaurant area which are all bursting with colour, artwork etc.
Positive section of review
The property was in a lovely quiet spot close to Kings X station, plenty of restaurants.
Negative section of review
We were fortunately on the ground floor but how anybody got luggage upstairs, they were steep and narrow no lift.
Great Barr, United Kingdom
Positive section of review
Nice quite location with a big field just opposite for kids to go and play on
Lytham St Annes, United Kingdom
Positive section of review
It was clean throughout. Quiet. Polite owners. Good variety at breakfast
Negative section of review
It looks tired.
Positive section of review
Breakfast very good. Perfectly comfortable, large room and good location
Negative section of review
Hotel needs a bit of money spent on it. Getting tired and dated
Positive section of review
Very homely finishes. Lovely welcome basket. Host very friendly,
Negative section of review
The mattresses weren't very comfortable.
Positive section of review
It was warm and cosy, staff were friendly.
Positive section of review
The location was ideal.
Negative section of review
The room was very cluttered, but that bothered my wife more that me.
Positive section of review
Everything was great.
Negative section of review
Nothing.
Stansted Mountfitchet, United Kingdom
Positive section of review
Location great.
Negative section of review
The service and cleanliness has taken a massive decline. We had to change our 1st room as the toilet was continuously flushing. The staff in the bar and restaurant did not speak or understand English so ordering a drink in the bar and food in the restaurant was extremely testing. Our waitress in the restaurant had us pointing at the menu. Not a great way to start our holiday.