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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff was amazing! A large group of 40+ came and The staff (especially Manoj and Garima) really helped out amd made this the best experience yet staying in london. I would highly recommend this hotel as the food is great, the staff is very friendly and helping, rooms are excellent and overall, the location wad just perfect. Box Park was an amazing visit also in the area!
Negative section of review
Everything was exceptional
Positive section of review
Staff friendly and courteous. Nice quiet room; no plane noise heard at all. Well insulated. Room clean and shower nice & hot with good facilities. Breakfast 12pounds and average but staff very nice. Bus stops right outside both ways. Pub on corner which is asian food only but cold beers and wines. Meal prices are a bit expensive for size of meals.
Negative section of review
Room service was hit & miss. A little bar fridge would have been nice but realise this is probably just a stop over hotel to heathrow.
Positive section of review
The staff made every effort to create an early morning breakfast delivered at night on ice for my early morning meetings and it was extremely generous servings. Dinner in the pub at night was excellent.
Positive section of review
I absolutely enjoyed the breakfast; the food was incredibly fresh adn delightful. The locations was ideal, being very close to a shopping complex and within walking distance yo the main staion.
Negative section of review
I encounter a minor inconvenience as the room lacked a small fridge, which I needed to store beverage like water and juice. Luckly the reception was open 24hrs to buy cooler drinks when needed.
Brighton & Hove, United Kingdom
Positive section of review
Friendly housekeeping staff, very comfortable bed and soft bedding. Slept very well. Kettle and hot drink packets in room which was appreciated. Clean and tidy room upon arrival.
Negative section of review
The hotel is directly opposite 2 pubs and a club. There were noisey teenagers partying until the early hours. The hot water was an issue, the shower kept going hot and cold, no taps in any bathroom ran warm, only cold. The sink in my room made a bubbling noise about every 15 minutes, that didn't actually bother me though. For the price I would stay again! I was so impressed with the comfort of the bed and bedding.
Positive section of review
Lovely setting, comfortable room, great views and good food. Staff happy and obliging.
Negative section of review
Stairs and traffic noise (latter is not avoidable)
Positive section of review
Man on reception was very nice, friendly and helpful on arrival
Negative section of review
Wasnt anything i didnt like during stay was comfortable and good value
Positive section of review
Close to Paddington station Clean and Clean quiet
Negative section of review
Check in 2pm but 2nd room booked was not ready until 7pm. I asked for breakfast to be added to compensate which they agreed. Breakfast in the adjoining restaurant was inedible.
Positive section of review
Great price, comfort, and amenities.
Positive section of review
excellent location and staff
Negative section of review
poor lighting in rooms, no place to hang your clothes in washrooms