Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ramada by Wyndham Dubai Deira
- “Thanks to employe raj for the assistance”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Vermont Ipanema
- “Value for money and great location”
Canada

Escarpment Heights Motel
- “Beds was confortable, Lots of program on tv. We didnt watch much tv. Location is very good.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Bliss Luxury Suites
- “Clean, Comfortable, nice design, excellent Location, Jacuzzi you feel really like home”
Indonesia

eL Hotel Yogyakarta Malioboro
- “The service and stay. Excellent breakfast, great variety.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

One Rest Private House
- “The property was absolutely spotless and full of any amenities needed.”
Malaysia

Quill Suites KLCC
- “Nice location good view nice room”
Netherlands

Prince On The Roof
- “The whole accommodation was absolutely amazing. Me and my partner loved every single part of it. We definitely recommend and really want to stay here again.”
Poland

Freedom Hostel
- “Absolutely perfect! All facilities I could need for a budget trip to visit Poland. As a single female with two young children, I felt safe at all times. Easy to get everywhere - helpful staff, cleaners are thorough and the kids area was really cute and a welcome surprise. Really pleased I did it and I absolutely will visit again”
Portugal

Stay In Apartments
- “The property was bang in the middle of the old part of Porto. Just where we wanted to be. The apartment was /dry clean and had everything we needed. Loved it.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

The Haven Khao Lak - SHA Extra Plus
- “Excellent hotel. The rooms are very spacious and comfortable, the bathroom was also very clean. Eveything you needed was provided free of cost - beach towels, beach mat, beach bag, drinking water, sandals etc. Breakfast was as great, fresh eggs made as you like and lots of sweet and savoury options and barista style coffee! The pool for the rooms and the main pool were kept clean and bug free. The evening restaurant food was lovely with a range of options, the Thai food was delicious but there were also more western options. The staff were fantastic - specifically a gentleman name William (a member of the bar staff) was exceptionally friendly and made our stay. Free shuttle bus that took you into the centre or to the market was really appreciated. Couldn’t recommend this hotel enough!”
Turkey

CVK Park Bosphorus Hotel Istanbul
- “Breakfast, service and personal were super”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £179
Bishopstrow Hotel and Spa - Small Luxury Hotels of the World
Warminster, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Everything here was exceptional! The food, staff, courtesy, attention to detail. They made sure that we were welcomed, comfortable and had everything we need. The grounds were exceptionally well maintained and the SPA, Pool and Hot Tub facilities were all in fantastic form. Will certainly come back here again! Nicola, the Assistant Manager, was extremely helpful, this was a special visit for a very special occasion and she made sure it turned out to be exactly as we wanted it to be. Thanks Again Nicola!
Reviewed: 31 May 2024 Stayed in May 2024

Rohan United Kingdom
From £59
Ely House Hotel
Wolverhampton, United Kingdom

Average review score: 8.8
- Positive section of review
  
  - Room is clean and comfortable - Good value for money - Staff are friendly and helpful - Hotel has character and charm - e.g the rooms are still locked with manual keys, wooden beams supporting the ceiling, layout emphasises that it’s a converted property - Managed to get more than 3 hours of sleep, which was considerably more then the last time I stayed in a Wolverhampton hotel
- Negative section of review
  
  - As with all hotel showers, practically requires a degree in theoretical physics to figure out and it’s a very small shower - No plug/USB/power sockets near the bed - makes charging your phone and using it at the same time tricky. Not a problem for me as I had a laptop with long charger but something to bear in mind
Reviewed: 31 May 2024 Stayed in May 2024

Daniel United Kingdom
From £158
Hilton Cambridge City Centre
Cambridge, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Brilliant location for this beautiful city, worth the slightly extra $$ to be able to walk everywhere. Front desk and concierge staff were fantastic.
- Negative section of review
  
  Nothing to dislike about this hotel. It's a cracker!
Reviewed: 31 May 2024 Stayed in May 2024

Ray Australia
From £199
Park Plaza Westminster Bridge London
London, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Lovely property, had a wonderful stay here and staff was so lovely and very helpful! Will definitely be back again thank you 🤍
Reviewed: 31 May 2024 Stayed in May 2024

Holly United Kingdom
From £85
Royal Forester Country Inn
Bewdley, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Bar staff were lovely, fantastic food, chef is a credit to them and their saving grace
- Negative section of review
  
  Sent details to the hotel directly
Reviewed: 31 May 2024 Stayed in May 2024

Rebecca United Kingdom
From £38
The Jephson Hotel; BW Signature Collection
Leamington Spa, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Nice hotel and lovely breakfast
- Negative section of review
  
  The rooms were a little noisy. Could hear snoring
Reviewed: 31 May 2024 Stayed in May 2024

Aimee United Kingdom
From £198
Endless Summer
Newquay, United Kingdom

Average review score: 9.5
- Positive section of review
  
  The location but no sea view
- Negative section of review
  
  The bathroom and bedroom door were basic slatted cupboard door, this made it very uneasy to use the facilities. The toilet and shower you couldn’t stay is a bathroom, it was a converted cupboard that also had no windows eliminating any are flow, this made showering or using the toilet to interpersonal and uncomfortable. None of this was as described or shown appropriately in the pictures. On the morning of departure we were rudely disturbed by loud banging on the front door, with consideration to the time to vacate the property at 10am, this happened at 8am and once again at 9.15am, making us feel un-welcomed and rushed to leave the premises. The rules that were written about disposal of rubbish were also very intense but even in trying to do so, the appropriate bins for this were not visable, With all this in mind, Unfortunately even with all the pros of self check in amenities and location these unacceptable conditions of stay or the wish to return is most definitely not reflected in the price that we paid, especially on our travels to other places we have had the pleasure of staying at.
Reviewed: 31 May 2024 Stayed in May 2024

emily United Kingdom
From £65
Albion Street Serviced Apartments
Cheltenham, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Location, Major Appliances
- Negative section of review
  
  TV not working, WiFi poor, no dish cloth, dirty kitchen sponge no toiletries, bad smell, poor area for hanging clothes
Reviewed: 31 May 2024 Stayed in May 2024

Paul United Kingdom
From £44
Sonora park
Blackpool, United Kingdom

Average review score: 6.7
- Positive section of review
  
  Very clean
- Negative section of review
  
  Nothing
Reviewed: 31 May 2024 Stayed in May 2024

Marie United Kingdom