How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Holiday Inn Kenilworth - Warwick, an IHG HotelAverage review score: 7.4
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Positive section of review
Delicious breakfast, great choices and served beautifully by the staff who were attentive, polite, friendly but not overly so. Emma, Pom (breakfast room) and Elsa from the coffee shop went out of their way to be helpful. Amy, Will and Dave on reception also very helpful, polite and pleasant, nothing too much trouble. The cleaning staff too, they were polite and patient and thorough - we stayed in two different rooms, one on our outward journey, another on our return and both were spotless The location was perfect for us with a dog, 5 minutes from a lovely park.
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Negative section of review
Just that the carpets could do with replacing or a rug doctor to cheer them up. There's nothing that the cleaners dedicated as they are can do to shift the effects of years of wear and staining with just vacuums ,
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Elysee Hyde ParkAverage review score: 7.2
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Positive section of review
The location was fantastic, just a stone’s throw from Hyde Park, which was perfect for a peaceful morning walk. It was also really convenient being within walking distance of two tube stations, making it easy to explore the city. The staff were wonderful, always friendly and willing to help with anything we needed. It made the whole stay feel really welcoming and relaxed.
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Negative section of review
The bathroom was definitely on the smaller side, so if you like a bit more room, it’s something to keep in mind. The water took its time draining in both the shower and sink, which meant you had to be a little patient. It wasn’t a huge issue, but a quicker drainage system would’ve made things more comfortable. Overall though, it was just a small thing in what was otherwise a really pleasant stay.
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Ugiebrae House Bed & BreakfastAverage review score: 9.5
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Positive section of review
We had the attic room which was spacious and comfortable. Liked the little seating area. Bathroom was small but functional. Pre ordered breakfast was very good, quality ingredients. Hans -Jurgen was very friendly and knowledgeable about the area
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Negative section of review
Curb appeal was lacking,however understand that its difficult as the front is used for parking.
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Sandman Signature Newcastle Hotel
Newcastle upon Tyne, United Kingdom
Average review score: 7.9-
Positive section of review
Hotel was spotlessly clean and all the staff were friendly, polite and courteous. Central location was ideal for us.
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Negative section of review
Room facing St James Park can hear the noise from revellers at The Stack, didn't bother us but some may find it off putting.
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Leonardo Hotel Edinburgh HaymarketAverage review score: 7.9
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Positive section of review
Room was good, location was fine; you can walk like 5min to haymarket bus station or tram
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Newperran Holiday ParkAverage review score: 8.8
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Positive section of review
The park was nice and quiet, good layout and nice views
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Negative section of review
areas in the caravan were starting to age a little, making it feel less 'luxury' The shower hose was split and therefore the water didn't run correctly, the door lock was temperamental, the bathroom silicone was mouldy. The chains on the blinds were broken and made it impossible to close some blinds. There all appeared to be poorly maintained, otherwise this would have been a nice caravan.
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Staycity Aparthotels Liverpool WaterfrontAverage review score: 8.8
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Positive section of review
Very central in Liverpool, can't become better
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Central Mumbles Apartment, Properties By O & G, Incredible Location, Sleeps 4!Average review score: 8
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Positive section of review
Location - but then this was misleading.
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Negative section of review
I’m not really sure where to start… Upon arrival… First impressions I thought we had arrived at a block of (without sounding stuck up) council flats. I assume some of the residents that live in some of the flats were out drinking with music playing etc… wasn’t a great first impression if I’m honest. Parking is a squeeze too but we managed. Key safe could do with a number on it considering there’s more than one. I was under the impression that it being a “seafront apartment” that it would have a sea view. The property isn’t a seafront apartment - albeit not far off, it’s not quite and there is absolutely no view as it is the ground floor. When we first walked in we were hit with a stench of damp / foisty smell. It appeared to be coming from the bedroom - upon inspection the wardrobe in there had a big hole in there that went into the ground…. It was filthy. It wouldn’t take much to just box it in and not sure why this would be left like this. It is not only unsightly but I would say a health hazard. Bedroom was very small….. and the bed!!!! OMG!!! I’ve seen previous reviews about the bed but let me tell you, it’s not just a bit hard or bumpy…. I haven’t a clue what is going on there with that but it was impossible to sleep in. We went to get the bedding for the sofa bed… this was clearly used and unclean, which I had been assured prior to the stay that the “cleaner” had said there was fresh bedding available… this is kept in the smelly wardrobe. I messaged Gemma to let her know, she gave me the code to help myself to other bedding in a storage container outside. Never asked if everything else was okay with our stay or anything. I must say…. I am only writing this review now that my held deposit has been released as that took over a week to do so- be warned. The cleanliness of the property wasn’t the best, mould in the bathroom, the bath mat to step out on was very dirty and unhygienic. There were false eyelashes found allover the floor.
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Hard Days Night HotelAverage review score: 8.3
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Positive section of review
Location perfect for what we wanted
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Seascape CottageAverage review score: 9.4
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Positive section of review
Position
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Negative section of review
Unfortunately the outside area was not quite as we thought. Very disappointing terrace area, overgrown & the decking was very poorly maintained
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