1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It is a magical place and genuinely had the best sleep I have ever had versus my own bed and much bigger than one expects. It is the perfect location to be tucked away into history in the centre of York with everything you need. The towels were fluffy and big and you are provided with dressing gowns and slippers (as no shoes in the house). The layout is perfection with so much natural light with gorgeous views every window you look out of. I didn't want to leave by the end of our stay.
Negative section of review
With the price (£500+) for 2 nights, I would have expected some complimentary toiletries or a welcome gift for the price we paid for 2 people. Yet, York is expensive. For a two bed house all to yourself, perhaps I should not complain. It was so incredibly comfortable I wish I could have afforded to stay an extra night!!
Positive section of review
Perfect place to stay, great customer service, small issue with booking sorted out thanks to the professionalism of the staff at this hotel, hope to book here again in future and will be recommending this hotel to friends as well.
Negative section of review
nothing.
Positive section of review
Very nice room and the room is quite big, the bed is very comfortable and big. It has the basic kitchen facilities which is very nice for having some snacks to eat at night.
Positive section of review
Annabelle was a wonderful surprise. Great solo/single room. Lovely setting. Lots of parking
Positive section of review
Clean, good value and a perfect location
Positive section of review
Staff were pleasant and professional
Negative section of review
Rooms are tired and cleaning not at a good standard
Positive section of review
Food options were great.
Positive section of review
Bed was comfy.
Negative section of review
Staff service....no one around. Had to find someone to ask about an iron. Tv signal didnt work, had to put aerial practically out the window. Toilet roll fell off wall. Very tired, needs some TLC.
Positive section of review
the location
Negative section of review
No sanitary bag, there are no plugs/switches near the bed
Positive section of review
Staff