1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Probably because it’s within the compound of Jesus College with all the beautiful gardens and buildings, this stay was quite special. The room had old furnishings albeit clean and comfortable. Breakfast was fantastic.
Negative section of review
Definitely the long wooden stairs to the upper floors was rather tiring.
Positive section of review
Excellent staff and breakfast, adjacent restaurant was of high quality. The equine training and schooling added extra interest, and we were able to keep our two dogs in our car next to the hotel.
Positive section of review
We loved the location and the little touches like breakfast. Craig and Kayla were really welcoming (very helpful when we first booked and lovely when we were there!) The annex was really clean.
Negative section of review
Honestly the bed was a little uncomfortable but we’re in our fifties now so perhaps it was us! It didn’t stop us sleeping!
Positive section of review
This is the second time I have stayed at this location as the first time was good and the rooms are very spacious and the staff are very friendly. Breakfast was also very nice.
Negative section of review
The room was very dirty and dusty. There were black long hairs in the bath and around taps, there was also massive clumps of dust in the vents in the main room. The air con was not working either, there was a fault that came up with a spanner which assuming it needs some maintenance. Second time I have stayed here but not sure if I will return as cleanliness is important to me. As no one wants to wash and stay in someone else's filth.
Positive section of review
Facilities were good. Food great. Comfortable room and great location.
Negative section of review
Only thing was poor mobile signal but made up for by the wifi
Positive section of review
Hosts very helpful. Lodge easy to find, had everything we needed.
Positive section of review
Brilliant location. Nice clean room.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Wonderful welcome from Viktoria
Negative section of review
Hotel needs thorough refurbish throughout.
Positive section of review
lovely upgrade
Positive section of review
The location
Negative section of review
My husband is visually impaired and the general lighting in reception and in our room was very poor. We had an executive room and the shower was very slow with little power behind it