How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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The Duck HouseAverage review score: 8.7
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Positive section of review
The setting is lovely, inside a quiet garden. This place just needs a few finishing touches as suggested below, like a table and chairs outside the room, a more comfortable mattress and maybe some storage place for large suitcases and it would transform this place from a 6 to a 10.
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Negative section of review
When we arrived after a brutal 36 hour door-to-door journey from Australia, there was no one around at the property and it was not possible to find someone to talk to about not being able to enter the property. In the lead up to our stay I received gushing emails about how thrilled the host would be to welcome us to the property, I thought these emails were over the top in the way they were written. In reality, there was no one around to greet us or even to talk to us about entering the accommodation at the rear of the house. I found a phone number that went to a Philippine based agency who began by saying that they could not release the entry details until they received some kind of confirmation. After a long discussion and some phone calls they eventually gave me the key location and we were able to enter the accommodation. Once inside, we found the room to be extremely clean and was to a very high standard. However, the place is tiny, with a living floor area of only around 4 square metres once the bed is let down to the sleeping position. We spent the entire stay trying to move chairs and suitcases around so that we could move around or open the bathroom door etc. The bed is like a weekend temporary guest bed and was very uncomfortable, especially for a long stay. I would not recommend this place for a stay of more than a couple of days, but for a weekend away it would be fine. I think the host really needs to improve the way guests are greeted and are able to enter the property! Also, the place really needs a table and chairs just outside the room so people can relax outside, as once the bed is lowered there is nowhere to sit down and eat. There are very old chairs at the other end of the garden, but these are not near and not in good condition.
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Best Western Annesley House HotelAverage review score: 8.6
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Positive section of review
Very helpful pleasant staff. Clean comfortable & decor very tasteful, restful colours & characterful. Continental breakfast plentiful with good choices. Evening dinner menu good, well cooked & reasonably priced
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Negative section of review
Signage difficult to spot on a busy road. No information literature on local attractions
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Sandman Signature Newcastle Hotel
Newcastle upon Tyne, United Kingdom
Average review score: 7.9-
Positive section of review
The staff went up and above to make you feel welcome. Always smiling and ready to help with the smallest of problems. It was pretty centre to where I needed to be so the location was perfect.
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Negative section of review
N/a
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Gem Langham Court HotelAverage review score: 7.1
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Positive section of review
Emergency booking at this hotel after another chain hotel overbooked and cancelled my room at 9.30pm. It’s very well presented externally and room was large for London and comfortable.
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Negative section of review
Reception team were very giggly and unprofessional. There was lots of side talk in another language when I had 30 seconds difficulty with the iPad check in. My room was on the ground floor, street level with a huge unlockable window which made me uncomfortable. I went back to reception to ask for an alternative and again, rude, laughing, eye rolling. I did get another room but difficult not to be put off by the staff reaction. I didn’t plan to stay in this hotel and wouldn’t visit again.
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The MaloneAverage review score: 8.1
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Positive section of review
We Love this Hotel. Very friendly helpful pleasant staff. Hotel is spotless. Great prices, super nice Breakfast. we love the area, Handy to everything. Well worth a visit.5*
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Negative section of review
Every thing was perfect
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Melford Allotment Shed-Vintage Lodge SuffolkAverage review score: 9.7
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Positive section of review
Very comfortable. Quiet,beautiful location. Very useful instructions and information. Very good Wi-Fi. Comfy bed. Tastefully presented.
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YOTELAIR London Gatwick AirportAverage review score: 8
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Positive section of review
It was just so handy to the airport. Perfect for a middle of the night arrival. Fabulous.
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Negative section of review
9am check out through booking.com was too early , especially when you only arrived at 3am
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Cozy Guest HouseAverage review score: 5.9
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Positive section of review
Bed was good to sleep in Times are good to check in Secured for safety
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Negative section of review
Bad thing toilet under stairs and neighbors was outside till late and shouting passed 03:00 when people are trying to sleep No tv People knocking the door at random times in the middle of the night
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Acton Town Luxe Stay - Spacious Modern Apartment Near Westfield & Nature, Pets Welcome!Average review score: 8.5
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Positive section of review
Nice apartment once inside. Great communication from host.
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Negative section of review
The bed is broken with an uneven base so that was very poor. The entrance is down a back alley which is all overgrown and pretty off putting. Coming and going to the door at night is quite off putting
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Crowne Plaza Manchester City Centre, an IHG HotelAverage review score: 8.6
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Positive section of review
Service was great food was good
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Negative section of review
Shower stall is way to small
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