1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The living room was best room of property, nice to have coffee pods, water n washing machine tabs, nice neighbour who advised about bins Our accommodation had not been prepared between us and previous visitors, this was rectified quickly and the lady was lovely
Negative section of review
Attention to detail required. Curtain in our room out of curtain ring, so I replaced. The curtain holds are coming out of wall and need re doing, mould in bathroom unpleasant, the courtyard could have done with a sweep and removal of weeds and rubbish, from recycling bin. No lid to paper/ cardboard to prevent this. All doors need painting, just hung from store as pre painted, drawers in kitchen poor fitting. If dog friendly, make the property easier for dog owners, I was paranoid the whole visit, kitchen was only suitable room for pets, no dog bowls, beds etc Get a bread knife , food recycling bin Not everyone like foam pillows
Positive section of review
NOTHING...!!! I DIDN'T EVEN GET TO ENTER BEFORE BEING REFUSED ENTRY AND TOLD THEY DON'T HAVE TO TELL ME WHY. MY ROOM WAS PAID FOR BEFORE INFORMING ME OF THIS REFUSED ENTRY. WAS TOLD I'D GET A REFUND TO WHICH I AM STILL WAITING FOR.
Negative section of review
THE STAFF HERE ARE ABSOLUTELY DISGUSTINGLY RUDE, ABNOCSIOUS, JUDGMENTAL AND HAVE A VERY BAD SUPERIOR COMPLEX WHICH IS WRONGLY AIM AT EVERYONE.
Positive section of review
Location was great. 10 minute walk from the station. 5 minute walk into the city centre. The room was spacious and clean. The pub downstairs was good. Checking in to the room is handled by the pub and was quite easy.
Negative section of review
The signage to the Townhouse rooms was very hard to see. Just a small sign near the door. I was in room 5 and the stairs are very steep and lots of them. The noise from the pub patrons outside wasn't too bad but did go on until quite late and the music too, but that is staying next to a pub is all about.
Positive section of review
Loved the location and view brilliant. The staff went out of their way to help us, very friendly and kind. Breakfast was the best ever.
Negative section of review
There was no choice of salads on menu, I did order a side which consisted of 6 lettuce leaves at a cost of £3.50. Disappointing.
Positive section of review
It was comfortable, peaceful, in a great location and had everything we needed for an easy, relaxed stay.
Negative section of review
I can’t think of anything.
Positive section of review
Amazing location and convenient. Quick check in after a long flight was appreciated.
Negative section of review
The carpets were very dirty. The room itself was clean.
Positive section of review
The location was great and the room was clean. The staff were polite and helpful.
Negative section of review
The bed was rock hard was like sleeping g on a concrete floor our backs have been aching since we stopped there. The rooms are also very small. It was OK for one night but wouldn't want to stop there for longer than that.
Bury Saint Edmunds, United Kingdom
Positive section of review
Very good location absolutely lovely staff and very good food
Negative section of review
Absolutely nothing
Positive section of review
Everything couldn’t fault a thing !!😀
Henley on Thames, United Kingdom
Positive section of review
Everything
Negative section of review
Not aplicable