1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfasts-excellent . Dinner - delicious food , a bit pricey for what it was and on the first night of three nights stay we had to go find the waitress to pay the bill ! But overall the staff were brilliant. The area and views are amazing . Bed very comfy , bed linen and towels of a good quality .
Negative section of review
We were in the Warren room which on entering looked amazing but sadly was NOT at all up to a 4star standard . Dust everywhere,inside drawers and all surfaces, a dirty kettle , broken lampshades , poor decor, carpet stain, dirt round the cracked sink plug hole . Photos attached . We did mention all to the front desk . We didn’t like the room not being cleaned at all during our three night stay or having to ask at the desk for tea, sugar etc even had to phone down for toilet roll . NOT 4 star service ! Outside flowerbeds neglected, full of weeds , paths and steps needing maintenance. Could all be amazing with money and decent management.
Positive section of review
The host was very welcoming and the room was exceptionally clean and didn’t have to ask for anything. No faults at all will stay again and recommend to others
Negative section of review
Nothing to dislike
Positive section of review
The location was perfect! Rooms very well done and had everything we needed. Staff were great!
Negative section of review
Nothing
Positive section of review
The stuff was friendly, location more than brilliant. Tasty breakfast. I recommend!
Positive section of review
Very modern and clean. Staff were friendly and everything went smoothly
Negative section of review
There were no drinks or snacks in the room even tho it did say there would be soft drinks and it’s normally customary to have a couple of packs of biscuits on the hot drinks tray. The breakfast was really lovely just a bit pricey
Brighton & Hove, United Kingdom
Positive section of review
The guy who served breakfast was very friendly and helpful.
Negative section of review
Nothing for the price paid
Positive section of review
Great location and really friendly staff and locals
Negative section of review
Nothing not to like, it was basic but that’s reflected in the price.
Positive section of review
Fantastic stay and a lovely Breakfast
Brighton & Hove, United Kingdom
Positive section of review
Breakfast was great
Positive section of review
Pleasant room
Negative section of review
Noise from fans outside disturbed. Shower cream container did not work. Water from tap often spurted out and could soak you. Breakfast was worst my wife and I have ever had in a hotel. Potato scones were like cardboard. Scrambled eggs were in a disgusting liquid. Fried eggs very small. Bacon dried out.