Booking.com reviews - Verified hotel reviews from real guests

Skip to main content

How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Bahi Ajman Palace Hotel
- “Food buffet, beach, room The food variety was very decent, drinks were included both in breakfast and dinner. Tasty food, mostly European food. all guests were familes with kids from Europe and Central Asia”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Grand Hyatt São Paulo
- “Very clean modern hotel. Exceptional breakfast. Staff were very friendly, especially Wesley at breakfast. Thank you Grand Hyatt!”
Canada

Huntingdon Hotel and Suites
- “The Huntington Hotel is very classy! The rooms are exceptional, the parking is convenient and safe, the staff is friendly and helpful and the breakfast was very very good. I would not hesitate to stay here again and recommend it highly.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Caesars Gardens Hotel & Spa - Adults Only
- “The whole place was stunning as soon as you walked in, especially the Gardens. Staff made you feel welcomed”
Indonesia

Praety Home Stay
- “Literally the best place we slept in Bali. It's in Ubud centre so you can go walk around and there are shops and restaurant. Also rental scooter places very close. The best thing is definitely the breakfast, fresh and express. I really recommend the pancakes ahah hindu style and very nice place, staff is friendly”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

EN HOTEL Ise
- “Very friendly staff. Delicious breakfast with a wide range japanese and european style.”
Malaysia

Mercu Summer Suites KLCC by TASRIFA
- “Very nice place. The bed was very comfortable”
Netherlands

Clayton Hotel Amsterdam American
- “Nespresso machine in room with capsules Amazing canal view Superb location 24 hour staff Huge room Fresh water bottle daily Excellent cleaning Lovely bed Functional fridge Lovely bar with cocktails And a really great breakfast in a lovely decor room.”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

White House Lisbon Hostel
- “The staffs were very friendly Overall everything was neat and clean and thank you to all the staffs for various suggestions”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Grand Diamond Suite Condominium
- “Penny, the owner, was very nice.”
Turkey

Hotel Mille Kaleiçi
- “The hotel, is a beautiful converted old house in the old town but in quiet area. We had a car and staff always assisted with parking making our stay easier. ARDA THANK YOU”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £64
The Bankers Quarters - Apt 2
Chapel en le Frith, United Kingdom

No reviews yet
- Positive section of review
  
  This was the perfect apartment to stay in to visit both the Peak District and Manchester. Key collection was super convenient, with fantastic instructions meaning we could check in as late as needed. The apartment is beautifully designed and has everything you could need - they even offer room service straight from the fabulous restaurant downstairs, so I'm sad we didn't get a chance to try it on our short stay! I would definitely visit again as this was only one of many high quality eateries the village has to offer!
- Negative section of review
  
  As far as the effort into designing the whole experience of this accommodation is concerned, I couldn't fault it as there were so many touches that went above and beyond (for example the delicious handmade welcome chocolates!). The only small issue was that staying on Friday and Saturday nights proved to be a bit noisy with local traffic/people on a night out.
Reviewed: 4 June 2024 Stayed in June 2024

Ami United Kingdom
From £109
St Giles London – A St Giles Hotel
London, United Kingdom

Average review score: 6.9
- Positive section of review
  
  Hmm. The staff were pleasant. The room was clean. We ate in two of the restaurants. The service and food at the downstairs VQ Bloomsbury was really good. The food at Cucina on the Mezzanine was not that great. But it was nice that by staying in the hotel we got a Voucher for 15 and 20% off our meals. And VQ is open 24 hours, AND there is a Sainsbury's grocery store very close by.
- Negative section of review
  
  Our room was significantly smaller than our friends, even though we were paying the same price. Even our drinking glasses were half the size! What the heck? The ice machine on the 2nd floor was rarely working and never had cups for the ice the whole time we were there, even though we told the Front Desk several times. We ended up using a Ziploc for ice and getting it on the 4th floor. Our meal at Cucina was a bit disappointing, and our first server was quite -- how to describe him -- not informative. Our second server, however, was awesome and helpful.
Reviewed: 4 June 2024 Stayed in May 2024

Cindy Canada
From £383
Commodore Hotel
London, United Kingdom

Average review score: 7.7
- Positive section of review
  
  For a central London property of this standard the price is excellent. The rooms are well decorated and clean, the lobby is very nice, the staff friendly and polite, and the location is excellent; found in a nice neighborhood on a very quiet street close to two tube stations, bus routes and only a short walk to Hyde Park.
- Negative section of review
  
  Nothing to report.
Reviewed: 4 June 2024 Stayed in May 2024

Kevin United Kingdom
From £59
The Windsor Hotel
Whitley Bay, United Kingdom

Average review score: 7.1
- Positive section of review
  
  24 hour staffing on reception. Helpful welcoming and friendly staff Spacious,clean room with daily servicing Very comfortable bed
- Negative section of review
  
  Wobbly plug socket and 2 bulbs in lamps needed replacement
Reviewed: 4 June 2024 Stayed in May 2024

Sandie United Kingdom
From £130
The Stormont Hotel
Belfast, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Beautiful hotel, huge bed, robes and slippers. Super clean and staff were really kind and helpful.
- Negative section of review
  
  N/A
Reviewed: 4 June 2024 Stayed in May 2024

Clodagh Ireland
From £135
Bedford Lodge Hotel & Spa
Newmarket, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Very accommodating staff. Went above and beyond the call of duty to look after my best interests.
- Negative section of review
  
  Great night sandwiches. Great suites.
Reviewed: 4 June 2024 Stayed in May 2024

Richard United Kingdom
From £117
STYLISH-BIRMINGHAM central home
Birmingham, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Very spacious Nice decor Had a corner shop and a Tesco near it Nice garden
- Negative section of review
  
  There was no body wash or anything like that at the property Ran out of toilet paper on the first day
Reviewed: 4 June 2024 Stayed in June 2024

Campbell United Kingdom
From £100
The Royal & Fortescue Hotel
Barnstaple, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Right in the centre of town good for shopping.
- Negative section of review
  
  Limited parking drinks and food quite expensive
Reviewed: 4 June 2024 Stayed in June 2024

john United Kingdom
From £216
Luca's Lodge
Windermere, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Access was good all-round
- Negative section of review
  
  TV in issue no TV channels tuned in couldn't tune any channels in whatsoever TV no use under food repairs can do away fixing like doors shower doors
Reviewed: 4 June 2024 Stayed in June 2024

Kay United Kingdom
From £60
Motel One Manchester-St. Peter´s Square
Manchester, United Kingdom

Average review score: 8.9
- Positive section of review
  
  It was so nice and cosy
- Negative section of review
  
  The price I think it was abit too much but it was okay
Reviewed: 4 June 2024 Stayed in June 2024

Jesus United Kingdom