1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very well designed and maintained. Excellent helpful and courteous staff Great location close to Piccadilly Station Great breakfast availability, lots of choice Very good value for money
Negative section of review
Nothing
Positive section of review
Spa pool. Dinner was excellent & we enjoyed a pre & post dinner drink in front of the fire in the lounge. Room was most comfortable and we slept well.
Negative section of review
Can’t think of anything.
Positive section of review
clean room, prompt service in bar and restaurant, not all staff are friendly, some are quite sullen looking
Negative section of review
!I was extremely displeased with my check-out experience. Despite my mistake about the check-out time, the receptionist (a middle-aged blonde lady) made unwarranted insinuations about my intentions. I found her behaviour unprofessional and unacceptable. Furthermore, the purpose of my visit was none of her concern.
Positive section of review
The hotel does not offer breakfast however there are several facilities within easy walking distance.
Negative section of review
I dont think anything could be improved
Positive section of review
Excellent service by Mr Anthony. Will definitely come again Ideal place for family and friends.
Positive section of review
Location, friendliness of Kayleigh the owner and the delicious breakfast
Negative section of review
Very dated and needed refurnishing. Our room was very small but was comfortable.
Positive section of review
It was very central to where our attractions and trip bookings involved
Negative section of review
There was no air conditioning. However there were fans which a few although they worked were very noisy. There was also damage to one of the kitchen under sink doors and both bathroom facilities. You had to push close a number of doors a few times to secure them.
Positive section of review
Lovely big comfortable room wirh balcony Staff were lovely
Negative section of review
We had an evening meal at the hotel and it was'nt what we expected, i had summer salad with chicken and i can only describe it as bland, no seasoning could'nt taste the mustard glaze my husband had cajun chicken and chips, the chicken was so tasty but the chips were really hard, very 'spoons' worthy but i must say we breakfasted at the hotel and again the staff were amazing and the breakfast was so tasty and filling it set us up for the day.
Positive section of review
reception good, we arrived very late due to delayed flight
Positive section of review
Lovely, as always