1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location of the premises was excellent, in close proximity to Kings Cross and St Pancras. Price affordable with clean and hygienic rooms. The staff were very helpful with assisting with bags and information. When looking for a hotel, I was specifically keen on getting one with a lift as I was travelling with heavy bags. Unfortunately, the lift was not operational when I was there, but the staff did carry my bags up and down the stairs which made up for this.
Negative section of review
The size of the room was exceptionally small, as was the shower. There is not much space to move! My room was not serviced and the coffee was not replaced on the second day, especially since I had a very early start on the day of my departure and there was no coffee to kick it off! Another frustration was that the modern hotels have no internal phone service, so if anything was required I would need to email them. This worked on the one ocassion - but not when I requested my coffee to be replaced!
Positive section of review
Great interior design. Comfy and cosy. Had everything we needed except an iron, which in the end wasn't needed. Walking distance to stadium. Easy parking outside. Clean and ready to use on time. Photos are true. Spacious rooms. Thank you. Highly recommended. Will visit again.
Positive section of review
Good homely atmosphere. Great hosts. Close to a great pub with good meals especially the Sunday roast
Negative section of review
No issues
Positive section of review
i sent it back as the sausages and Bacon were burned ,
Negative section of review
over cooked breakfast
Positive section of review
Super friendly staff & the rooms were very clean!
Negative section of review
Nothing! It was fantastic! Would stay again 😀
Positive section of review
Was lovely and clean. Staff were all very friendly.
Negative section of review
Food was very basic.
Positive section of review
Great rooms, beautiful grounds, nice restaurant
Negative section of review
The spa -- it was more a swimming pool + sauna that was overwhelmed with kids most of the day (some openingly talking about peeing in it). Not a relaxing environment.
Positive section of review
It was fine, get what you pay for.
Positive section of review
The location was lovely.
Negative section of review
The staff were rather slow and didn’t really seem to be bothered, on occasions I witnessed them being passive aggressive to some of the guests, although we didn’t experience this ourselves.
Kirkby Lonsdale, United Kingdom
Positive section of review
breakfast was very nice
Negative section of review
Road a little uneven on the approach