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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hotel is perfectly situated with stunning river views from the rooms. The facilities are top-notch, including. The staff is incredibly friendly and attentive, always ensuring a pleasant stay. The on-site restaurant offers a diverse menu with delicious, freshly prepared meals, and the breakfast is especially impressive. The bar has a cozy ambiance and a great selection of drinks, making it perfect for unwinding in the evening. Overall, the combination of excellent service, comfortable accommodations, and fantastic dining options makes this hotel a standout choice. Highly recommended!
Positive section of review
From the friendly and very helpful reception staff to the comfortable room - it was a very pleasant stay. Fabulous location close to the Fitzwilliam Museum and other sites. Plenty of choice with restaurants and cafes in the near vicinity.
Negative section of review
Nothing
Positive section of review
Location superb... Property neat and clean, there was lot of mixed reviews 😀 I was hesitant in the beginning to book, still I took a chance, once I chkd inn, I found the property to be superb, my stay was really comfortable 😊 👍
Positive section of review
The lounge areas were beautifully decorated and comfortable with lovely views to the loch. The breakfast was excellent. The staff were very attentive and the overall ambience to the hotel was exceptional. Loved it.
Bury Saint Edmunds, United Kingdom
Positive section of review
From the stylish decor and comfortable furniture to the excellent food and service at the associated pub - it was all wonderful!! Every success is well deserved. Thank you for a perfect stay.
Negative section of review
Nothing
Positive section of review
Bathroom was spacious and the shower was good with a great water pressure. Bed extremely comfortable and the room was a comfortable temperature.
Negative section of review
Nothing
Positive section of review
The reception staff were very professional and helpful and did everything to make sure we felt welcomed and had everything we needed
Positive section of review
Overall experience. Size of room, good parking. Helpful and friendly staff. Close location to city centre.
Negative section of review
It was all good
Positive section of review
The location is good as it is very accessible to restaurant and major transportation links in the city.
Negative section of review
After checking in the afternoon, I left for a night out and then came back in the hostel only to find out that I do not have a bed. The bed that I reserved earlier was taken by somebody. The reception was closed at that point and everyboidy was sleeping already and I was left with no bed to rest for the night. I have to find ways and ended up sleeping in a room which was left open that night and decided to sleep on an empty bed.
Positive section of review
Clean
Negative section of review
Nothing