1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
it was very lovely really loved the swimming pool and hot the Sauna and steam room and really liked that there is a outside pool for the summer also liked how there was a pool table and darts board free of charge the room was clean and the bed was comfortable I like that check out was at 11 so you don't feel rush over all the hotel and staff was amazing
Negative section of review
The car park could do with being bigger, and the building on the outside could do with some work as it doesn't do justice to what is on the inside and could give a Miss conception
Positive section of review
I was here for a short stay and as usual it was comfortable, clean, and very convenient for central and west London.
Positive section of review
Ideal location, staff were extremely friendly and helpful. It's a nice hotel if you visit Bournemouth
Negative section of review
The taps in the sink were the only issue. Hot and cold have separate faucets, therefore mixing water was not possible. I used a bottle to gather the warm water to brush and wash my face.
Positive section of review
Convenient location close to bus stops and alternative dining facilities. Quick to get into the airport.
Negative section of review
The total lack of charging outlets for tablets and phones in the room that was booked and allocated. Plenty of power outlets but NO USB or C outlets. Front desk suggested to use a USB port on the room TV, a Samsung. There are not any on the one in the room. Not very good for a brief stay.
Positive section of review
Most basic room possible ..just about good enough today ..price is good just for the one night
Positive section of review
Loved the location, except the proximity to quite a noisy road.
Negative section of review
The mattress let down everything : it def was several notches below level of room, bathroom and breakfast :(
Positive section of review
Location very close to amenities and East Croydon rail station.
Negative section of review
No parking and had to pay for water!
Positive section of review
Location good. Very clean and tidy.
Negative section of review
Very basic. Cold at night. Very loud music from next door. Double bed uncomfortable and having to check out by 10am is just too early
Positive section of review
Helpful,polite, and friendly staff
Negative section of review
Noise from traffic thought it was a bit further away from road. Some of the Freeview channels on t.v were not working.
Stanton Harcourt, United Kingdom
Positive section of review
Lovely place and friendly staff
Negative section of review
Room was great Stayed for a night and everyone was accommodating