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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I just stayed here for a week and it was a lovely place to stay! Beach down the road on the left and the high street short walk on the right! Staff were friendly and thanks to Rachel for helping me with my luggage ! Thanks for a great week and especially allowing my dog to stay too!
Negative section of review
I’m not used to managing stairs and I was on the second floor but it went all okay!
Positive section of review
The room was very spacious and had great views of the river and a beautiful old bridge. The location was excellent, being on the national trail we were walking. The accommodation had the potential to be quite special.
Negative section of review
There was a lack of attention to detail - when we arrived in our room there was someone else's socks in one of the drawers, one of the sash windows was stuck open and the TV was missing its remote control. The furniture in the room was grubby and the sofa had a broken arm. The bathroom, while perfectly clean, was pretty spartan with no toiletries other than a wall-mounted soap dispenser and a broken wall mounted shower gel dispenser over the bath. We pointed out these things to the staff. They were very apologetic and brought us a free-standing radiator so we could at least try to dry our wet walking things (no drying room in the hotel). The breakfasts and dinners were disappointing quality and not worth the price they charged for them.
Positive section of review
Location was amazing. Bed was comfortable. Very modern and spacious. Very easy to get to and close to restaurants and cafes. Will definitely stay here again!
Positive section of review
loved the upstairs apartment i stayed in with the big windows in the roof, too cute. great little bathroom. staff were helpful with where to go for dinner.
Negative section of review
a few flights of stairs to get up to the room i stayed in, not bad if you havent got much stuff. wouldnt want to be tall in the rooms upstairs
Positive section of review
Lovely location just outside Ballater. Comfortable and well equipped inside and a lovely garden. Ample parking. Nice walks close to the accommodation.
Brighton & Hove, United Kingdom
Positive section of review
Loved the location, small room but had everything I needed for a solo stay, couldn’t hear other guests, small but great water pressure in shower.
Negative section of review
Good to have: side lamp for the bed, it had a lockbox and said could not arrive after 9pm. This was confusing and it should be at least until midnight as no staff were on sight after 8pm anyway!
Positive section of review
Excellent location, walking distance from town facilities breakfast excellent .
Negative section of review
Small bedroom only one easy chair
Positive section of review
Very relaxing hotel and spa facilities, perfect for a chilled relaxing weekend.
Positive section of review
Lovely quiet clean room comfortable beds.
Negative section of review
Unfortunately the bath/shower was a big problem for both of us, as we are in our 70s the added tiling on the outside edge of the bath made it wider and more difficult to step in plus no side hand rails, also an extra privacy blind or voile curtain in the window facing private property would have been good.
Positive section of review
Excellent
Negative section of review
No lift