How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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The Queens HotelAverage review score: 7.7
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Positive section of review
The location is great 👍, staff very polite , friendly, attentive and a warm attitude to make you feel welcome all the time. Breakfast was awesome 👌, Cannot fault it at all. Had evening meal on last night and it was great , good sized portions and very tasty. Comfortable room , great night sleep, free tea coffee etc. Always a winner, and free shower gel and shampoo ! 😊
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Negative section of review
I did notice in the dinning room , when I looked up at the ceiling there was and maybe still is a piece of tiling that is flaking and hanging down. I did mention it to the reception staff, a bit of a concern if sitting underneath it. And an update of decor would be good, but nothing to much to put people off. Just be nice to have an updated decor and face-lift. The tiling is literally the only thing I didn't like.
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The Wheatsheaf Hotel and RestaurantAverage review score: 8.9
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Positive section of review
Breakfasts were excellent and well cooked, dinners also first class. Staff were friendly and efficient. The village itself is quiet though admirably located for getting to important sights in the area - see picture of St Abbs. The WiFi connection was simply fabulous.
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Negative section of review
Parking was sometimes difficult, as the restaurant is very popular with non-residents. Though on 4 nights out of 5 we managed to get a space on the forecourt. On the other one we were on the road directly next to the front door. So it was never a major problem.
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Pinfold HouseAverage review score: 9.1
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Positive section of review
My husband fell down the stairs all the land lady was bothered about was the spindle on the stair. He broke his ribs. We didn't stay . She charged us 40 pound for the spindle. We had paid 110 to stay there
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Negative section of review
Same as above
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The Black Swan - The Inn Collection GroupAverage review score: 8.2
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Positive section of review
Very good breakfast included in the price, buffet style but hot food could be ordered. The bedroom was small but very comfortable & had a good sized en-suite bathroom. Had a meal first evening, very good!
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Negative section of review
Parking spaces very limited.
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The Thorold
Marston, United Kingdom
Average review score: 9.3-
Positive section of review
Perfect, location was good, accommodation was excellent, staff were good.
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Negative section of review
limit choice (fried or fried egg not offered poached) at breakfast and not the best of cooks (unlike the evening meal)
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The Craiglands Hotel Sure Hotel Collection by Best WesternAverage review score: 6.6
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Positive section of review
Staff were very helpful Fan in room was godsend as it was a hot weekend
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Negative section of review
Room was above the evening entertainment and was pretty loud but it finishes at 12 so didn't effect us too much
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Lumley Castle Hotel
Chester-le-Street, United Kingdom
Average review score: 8.4-
Positive section of review
Good breakfast and incredible atmosphere.
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Negative section of review
Curtains in room were dusty and didn't close.fully. Bottled water in room was not restocked. Having to book in for breakfast with limited times available.
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Gordon Arms HotelAverage review score: 7.9
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Positive section of review
The staff and food were great
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Negative section of review
Being partially sighted it was harder to negotiate stairs as there is no lift
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Brand New 2 bedroom apartment Centre of SolihullAverage review score: 9.3
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Positive section of review
location not bad
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Negative section of review
all good
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Rothay GarthAverage review score: 8.7
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Positive section of review
Everything
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