1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Glenn was a perfect host. Welcoming, great conversation, and made me feel like I was home. House was clean, bed extremely comfortable and facilities were up to spec. Looking forward to my next stay at Hillside
Negative section of review
Nothing
Positive section of review
Easy to find, very good clear directions, very straightforward to obtain key on arrival. Room was very well equipped and clean.
Negative section of review
This is a smoke free house, yet all the bedding smelt strongly of smoke. My eyes were red raw by the end of the night. Not good before having a very long drive the next day. I stayed friday night, and despite the noisy local pub, the house in a back street was really quiet. But 6.15 Saturday morning the neighbour played music akin to nightclub volume for 2 hours solid. It was deafening, even with the windows closed. Breakfast was basic. I am dairy free, and happy to bring my own soya milk, however the 2 slices of bread were in a plastic bag with butter and jam smeared on the outside, and the pot of jam had lumps of the butter in it. I was a single guest, put in the delux double with a double bed (very comfortable) but the advertised sofa bed was a mattress on the floor, taking up a good part of the room. The huge tv didn't work. It needed retuning to obtain channels, and no instructions for that. I was concerned that each socket had 3 or 4 electrical items plugged in. All very neatly, but I didn't feel comfortable with such an overload. However, all in all, I don't think I would have mentioned any of the other points if I had had a good nights sleep, so the smoky bedding and the noisy neighbours spoilt the stay. A shame since the hosts had gone to such lengths to make sure that everything a traveller would need was provided.
Positive section of review
Amazing view from the hotel, particularly the reception area window. Food was very good also.
Positive section of review
Great location with a sea view & staff could not be more helpful.
Positive section of review
The pool, sauna, jacuzzi were fantastic.
Negative section of review
First impressions of hotel were poor. There were weeds growing in thr hanging baskets and nothing in the planters. It wouldn't take much effort at all to.plant some colourful flowers in these. Thr windows in our room were dirty. Again these could be cleaned v easily as on ground floor.
Positive section of review
Fabulous location and very comfortable.
Negative section of review
Number of steps to the property.
Positive section of review
Really nice hotel
Negative section of review
Very noisy and loud when trying to go to sleep, could hear music from pub across street, other guests very loud walking down corridor and sounded like furniture scraping or moving around room very loud
Positive section of review
Comfortable bed
Negative section of review
Breakfast was OK but had to wait for service for the cooked breakfast. Only Flora available for toast as they had run out of butter.
Brighton & Hove, United Kingdom
Positive section of review
Location
Negative section of review
Rooms very small and warm
Positive section of review
Clean
Negative section of review
Wasn’t like the pictures said it was. Some staff were rude.