1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Well what we can say about the view from our room? Stunning and apparently one of the best views in the whole of Wales. We booked a room with a balcony and quite frankly could have spent the holiday sitting there! The thermal spa is excellent and spotless. The whole hotel is just a really comfortable place with spectacular views in immaculate gardens.
Negative section of review
Nothing really - couple of minor issues with breakfast not being quite right (missing poached egg!) but quickly rectified.
Positive section of review
Great value for money... surprised at the size of the room and facilities (in-room) that were available... Staff were super friendly and knowledgeable about the area - would recommend to anybody staying in the area for a short weekend stay - much better value than hotels nearby
Negative section of review
Nothing really to report... Hamilton Arms Suit surpassed all expectations and made it a great short stay. Heard the Thai food is amazing - but did not get to try it.
Positive section of review
I was doing a trail run on the Saturday morning and the Inn was well located for it. The room was comfortable and fresh, clearly having been renovated recently.
Positive section of review
The pool was great ! Plus jacuzzi. Rooms were clean staff were very friendly and helpful
Negative section of review
Rooms are not sound proof and you can hear anyone walking up and down the corridor plus noise from the rooms above and creaky stairway Breakfast was basic for the price
Positive section of review
We had an evening meal and breakfast. Both were first class.
Negative section of review
Some of the seating pads in the lounge area were worn out.
Brighton & Hove, United Kingdom
Positive section of review
Nice rooms, view and breakfast
Negative section of review
There were building works going on that we were unaware of. I was getting married and when we were all getting ready we could just hear loud drilling. Also the morning after there was drilling most of the day. We paid over £1000 for 3 nights and it the works kind of ruined the vibe of the wedding morning! Also my friend was told she needed to pay £20 per room, per night extra as she had only booked 1 person in each room, when her booking confirmation said 2 people in each room.
Positive section of review
Location. Price. Breakfast
Positive section of review
Location and room
Negative section of review
Bar male team member ( dark hair) could do with customer service training apart from that great
Positive section of review
General ambience
Positive section of review
Location
Negative section of review
No hairdryer