Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

The First Collection Waterfront
- “Very friendly and regardful staff, specially Nadir that was very kind during my time in the Hotel and helped me whenever as needed”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Saint Paul
- “great hotel, staff very supportive and friendly for anything I needed they also had a good level of English, hotel is in good location, 5 min walk to the square with shops, gyms, bars with in 5 min walk. hotel also has small gym and sauna free to use. bed was comfortable and I was not bothered by staff. recommend.”
Canada

Sonder at The Liberty
- “The property was very safe and was a good location to the city. The rooms were very clean and had everything we needed. Would highly recommend”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Antique Apartment
- “We were happy to stay at this apartment. It is located on a quiet side. The place has everything you might need for a good vacation. The communication with the host was very pleasant and friendly.”
Indonesia

Blu-Zea Resort by Double-Six
- “Easily the best resort we have ever stayed at. I would have been happy spending my entire time in Bali here. Beautiful food, comfortable rooms, great variety of pools areas. The staff are absolutely wonderful; funny, kind, and generous with their time. The massages at the in-house spa are 10/10. I wouldn’t consider staying anywhere else in Seminyak.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Oriental Hotel Tokyo Bay
- “Perfect location for Disneyland especially with the hotel shuttle buses. We loved the Welcome Lounge and overall vibe of the Hotel. The Amenities Room was well stocked and came in handy. Lawson's in the Hotel was amazing too.”
Malaysia

Little Boo Homestay @ Kota Warisan
- “Perfect! Security + Quality + Situation near everything (shops restaurants markets at 5minutes walk! Free Parking also TOP ! Thank you”
Netherlands

Stayokay Hostel Amsterdam Vondelpark
- “The 20-bed dorm is huge and well ventilated Downstairs lounge, bar etc are great to hang out Very lively place”
Poland

Willa nad Sołą guest house
- “Very neat & Clean the Host was very friendly and helpful.”
Portugal

Casa Dona Antonia - Monsaraz
- “breakfast was a good selection, and the location, on the terrace in the shade of the lemon trees was just beautiful”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Canalis Suvarnabhumi Airport Hotel
- “Always clean good breakfast easy access to airport”
Turkey

Bodrum Sade Pension
- “I knew it was going to be great because of the reviews and photos but wow we arrived in the evening when everything was lit up with lights and it was beautiful. Firstly, the staff are so great. I don't what his name is but one of the staff members who works there during the day/morning was so helpful. He helped us book a boat trip to Kos and book taxis for travel. All of the staff we met were just so lovely and always willing to help. The location of the place is great, right near the beach and also in Bodrum city close to tons of places to eat, taxi ranks, shops etc. We really loved how walkable the places we wanted to go were. The place itself is absolutely gorgeous and so cute, really fun decors. Loved having a place outside to go out and relax and eat breakfast at. Regarding breakfast, we had no complaints. It is the same selection everyday but we really enjoyed everything and found it met our needs! Tea and coffee was also on offer at the table throughout the day. We really liked our room and it had everything we needed including an AC which was perfect for the heat. We also loved the mini fridge for storing our water and food in. There was a TV with various different channels which was nice to flick through in the evenings. We asked for towels after a day out in the ocean and were provided some immediately without hassle. Our rooms were also cleaned immaculately and towels refreshed after. Honestly, can't recommend this place enough! It is so worth value of money you pay. If we come back to Bodrum, will be coming back here again!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From US$206
Spacious beachfront apartment reviews in pictures
Walmer, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Bestever experience with this accommodation and the host. Host is very helpful, flexible and accommodating. Property has excellent beach view with no issues with parking (Just Park across the road). This accommodation offers space, well interior designed, clean, tidy and excellent view. I will definitely stay again and would always recommend . Thank you.
- Negative section of review
  
  All good
Reviewed: 9 June 2024 Stayed in June 2024

Chandan United Kingdom
From US$134
Tregorran Guest House Mevagissey
Mevagissey, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Very lovely Breakfast, plenty of choice and Lara cooks the perfect pouched eggs everytime. The B & B was spotlessly clean, lovely onsuite bathroom and I slept really well every night of my stay. The B & B is perfect has a base to go off and explore Cornwall. Garth and Lara are lovely hosts and I was made to feel very welcome.
- Negative section of review
  
  It was perfect. I really enjoyed my stay and would happily book again when visiting the area.
Reviewed: 9 June 2024 Stayed in June 2024

MICHELLE United Kingdom
From US$148
Blaisdon House B&B
Longhope, United Kingdom

Average review score: 9.8
- Positive section of review
  
  A very lovely period home with a stunning sitting room, with a great selection of books and art. The garden is beautiful, full of flowers and pretty features. My room was lovely and bright, with very nice fabrics and wallpaper and with a very comfortable bed and pillows. Lovely touches such as home made granola bars and chocolates.
- Negative section of review
  
  With the windows open, the traffic noise was obvious in the morning.
Reviewed: 9 June 2024 Stayed in May 2024

Julie United Kingdom
From US$132
The Kings Harbour Hotel
Christchurch, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Fabulous from start to finish. Beautifully equipped rooms with loads of lovely little special touches. Staff were friendly and bent over backwards to go above and beyond helpfulness.
- Negative section of review
  
  Nothing. It was really outstanding.
Reviewed: 9 June 2024 Stayed in June 2024

David United Kingdom
From US$358
Riverside 2-bedroom Apartments
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Location is very good, within 2-3 minutes from the underground station. The appartment itself is quite roomy and can comfortably accommodate 5 adults.
- Negative section of review
  
  To begin with, before getting check in instructions it said on the site that someone would meet us at the location. Then I recieved the instructions about self check in, stating that the key was at the shop 400 m away from the apartment itself. Upon arriving to collect the keys (approximately 30-45 min after predicted check in time) I was informed that the keys were not there by the shop clerk. Anna wasn’t available, I called her multiple times and in the end when I managed to reach her she told me that the previous guests obviously didn’t return the keys. What I find extremely rude and irresponsible is for the host not to check if the keys are ready for new guests. We finally managed to get the keys more than 2 hours after predicted check in time. Then it took the guy who brought us the keys more than five minutes to actually unlock the appartment. When we entered the appartment we were told that the balcony DOESN’T OPEN FOR SECURITY REASONS which wasn’t true but it takes at least 2 people pushing like crazy to open it. We were told we would be given a second set of keys which we never got. The dishes weren’t clean, there were coffee spots from previous guests. There aren’t any normal drinking glasses in the appartment. The carpet on the balcony was absolutely disgusting, the bathroom ceiling is mouldy and the bathtub is clogged. It takes around 20 minutes for it to empty after one person has had a shower which is really inconvinient for an apartment that takes up to 6 guests.
Reviewed: 9 June 2024 Stayed in June 2024

matea Croatia
From US$120
The Balnoon Inn with rooms
St Ives, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Breakfast was a cooked breakfast, Ok, but nothing special, so I fail to understand all the rave reviews on that subject.
- Negative section of review
  
  The same defects in Room 1 reported by Sylvie earlier in the month were still present during my stay. Black mould all along the bottom edge of window blind when lowered! Double glazed unit of window failed and all misted up! The 'private bathroom' was an absolute joke - all it contained in a small narrow space (about 9' 0" x 3' 0") was a toilet and a shower - which had no curtain, so the whole floor got soaked when you showered, and the sink to wash your hands after using the toilet was outside the door back in the bedroom! The 'private bathroom' ceiling, tile grouting and walls also had black mould spots present! This is the first 'private bathroom' I've ever been in where you couldn't 'swing a cat' as the old saying goes! The washbasin sink tap was loose when the mastic used (wrongly) to secure it had become unstuck - and nearly forgot - the hot/cold water flow was only any good after I opened the isolating valves on the h/c supply pipes. Someone else also mentioned the two steep flights of stairs which needed to be climbed before reaching the rooms - even though on my booking requested Blue Badge parking if possible! Absolutely no wonder they took FULL payment for the stay the minute you check-in!!!!!
Reviewed: 9 June 2024 Stayed in June 2024

T1tone United Kingdom
From US$108
White Hart Hotel
Cricklade, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Friendly staff On-site parking Good bar Clean Quiet
- Negative section of review
  
  Rooms were small but it was an old coaching Inn
Reviewed: 9 June 2024 Stayed in June 2024

Andrew United Kingdom
From US$108
Blue Boar Hotel
Maldon, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Breakfast excellent breakfast and hospitality
- Negative section of review
  
  Nothing
Reviewed: 9 June 2024 Stayed in June 2024

John United Kingdom
From US$140
The Chainbridge Hotel
Llangollen, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Location and the staff
- Negative section of review
  
  The food for dinner was basic but good
Reviewed: 9 June 2024 Stayed in April 2024

joanna Ireland
From US$414
St Martins Lane London
London, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Style
Reviewed: 9 June 2024 Stayed in May 2024

Paul United Kingdom