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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Mövenpick Hotel Jumeirah Beach

    - “Friendly and professional staff. Any requested help comes really fast. Special thanks to Kawsar who cleaned our room on the 13th floor.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Golden Tulip Porto Vitória

    - “Excelent Breakfast, very good.”

  • Canadas Best Value Inn & Suites-Castlegar

    - “The staff were great. Very helpful.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Salvatore's Island House

    - “We loved everything about staying at Salvatore’s house. Eleni was the most friendly and accommodating host we’ve met on this 3 month holiday. Location was absolutely perfect in the steps of little Venice and in the heart where restaurants and shops were. Amazing place.”

  • Kelingking Mesari Villa and Spa

    - “We really had a beautiful and peaceful stay in this villa. It is just 5minutes walk from Kelingking beach point of view. It was perfect because we can watch the sunset everyday from there. The staff was always so nice and made everything possible for us.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Nihon Seinenkan Hotel

    - “Amazing hotel!! Great location right next To baseball stadium and national stadium (where olympics were held) - we watched a baseball game from our room :-) short walk from subway station (5 mins) and same distance to trendy Jingumae area of Tokyo with lots of good restaurants and coffee places. Huge room - biggest during our trip. Great amenities - DHC products in bathroom.”

  • De Sky Suites KLCC Kuala Lumpur

    - “location opposite of twin tower”

  • BnB 't Ambacht - Boutique Hotel

    - “very very nice service from stuff. help a lot about the options in the area around. junnet is a full of helping. we will come again.”

  • Hotel H15 Luxury Palace

    - “Everything. Spa is fantastic too.”

  • Sintra Marmòris Camélia

    - “Really cute and charmy room and building, excellent service, wonderful breakfast”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Ma Guesthouse Chiang Mai

    - “I felt like a member of the family there, as if I were at home ❤️ This place made my stay even better, and I can't wait to come back again. I already miss Chiang Mai and especially this place”

  • Orient Occident Hotel Istanbul, Autograph Collection

    - “What an absolutely beautiful hotel! It is very conveniently located within walking distance of most tourist attractions. The breakfast was simply the best we have ever had at a hotel, with such a spectacular view! Special thanks to the team at the Roof Mezzepotamia restaurant (Fulya, Aram, Ōtepe, Enes and Fatih) for the friendly service. The reception staff went out of their way to assist us with any requests. Abrek Öce and Batikah Cicim were simply superstars. We thouroughly enjoyed our 5 day stay and would most certainly return when travelling to Istanbul!”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Lost Guest House Aberdeen

    Aberdeen, United Kingdom

    Average review score: 7.9
    • Positive section of review

      The receptionist greats you with manners, friendly and very polit, for what I paid for the room was reasonable and very clean. The bed sheets were fresh and white and i mean white. I travelled up to scotland as my grandmother was in hospital. Therefore bookings were last minute. Bon Accord Street is less than 3 minutes from Union Street, which is the main road that runs through Aberdeen City Centre. Would i stay again an the answer is yes. I will be coming back to stay.

    Reviewed: 12 June 2024 Stayed in June 2024
    Lesley United Kingdom
  • Thistlebank Townhouse

    Whitby, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Gorgeous property, and garden . Enjoyed a game of pool in the games room & rested in the lounge. Dressing room, bath, couch and TV in our bed room. Did not take our suitcases up the tight stairs on the 3rd floor. Very close to town. Host was informative on Arrival. We had the house to ourselves for 2 nites, view of the Abbey from the top level was amazing.

    • Negative section of review

      We were on the 3rd floor. But all the bed rooms were vacant. Could have been due to pricing.

    Reviewed: 12 June 2024 Stayed in June 2024
    Martine Australia
  • The Lion, Tredington

    Shipston on Stour, United Kingdom

    Average review score: 9.5
    • Positive section of review

      This was one of the nicest places Ive ever stayed at. Stayed here with my friends the night before my wedding, the staff were incredible, some of the most friendly and helpful people Ive ever come across! The rooms all had lovely character, were big and charming, the food! The food was excellent!

    Reviewed: 12 June 2024 Stayed in June 2024
    Anna United Kingdom
  • The Brunswick Hotel

    Bridlington, United Kingdom

    Average review score: 7.2
    • Positive section of review

      location was fine they just didnt reply when i asked about car parking

    Reviewed: 12 June 2024 Stayed in June 2024
    Henshaw United Kingdom
  • The Liner at Liverpool

    Liverpool, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Close to train station clise to shops. Hotel clean

    • Negative section of review

      Noise from train station

    Reviewed: 12 June 2024 Stayed in June 2024
    Egerton United Kingdom
  • Sweeney Apartments & Rooms

    Motherwell, United Kingdom

    Average review score: 9
    • Positive section of review

      Communication with staff - succinct!

    • Negative section of review

      Room was a bit tight.

    Reviewed: 12 June 2024 Stayed in June 2024
    GW United Kingdom
  • The Social Hub Glasgow

    Glasgow, United Kingdom

    Average review score: 9
    • Positive section of review

      Stayed twice in May 2024 all good.

    Reviewed: 12 June 2024 Stayed in May 2024
    Merren Australia
  • The Mountford Hotel - Free Parking

    Liverpool, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Clean and friendly staff

    Reviewed: 12 June 2024 Stayed in June 2024
    Richard United Kingdom
  • Novotel London Greenwich

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Location

    • Negative section of review

      I recently stayed at the Novotel hotel (173 - 185 Greenwich High Rd, Greenwich, London, SE10 8JA, United Kingdom) and, regrettably, it was a disappointing experience. I had stayed there from May 25 to May 30. On the day of checkout May 30, morning 7 AM, the front desk personnel seemed uninterested and unhelpful, making baggage storage a frustrating process. And they denied to provide the Manager's contact number when asked. I was met with curt responses and dismissive attitudes. It felt as though my presence was an inconvenience to them. The state of the hotel room only added to my dissatisfaction. The room was not clean; there were lots of visible stains on the carpet, the TV wasn't working and no response after informing to service desk. There was no improvement, and my concerns were largely ignored. Overall, my stay at Novotel was marred by unprofessional staff (one of the staff on May 30 morning 7am) and subpar cleanliness. For a hotel that positions itself as a reputable and comfortable option, it failed to meet basic standards of hospitality and hygiene. I would not recommend this hotel to anyone seeking a pleasant and hassle-free stay. There are many better options available that truly value their guests' comfort and satisfaction.

    Reviewed: 12 June 2024 Stayed in May 2024
    Karthikeyan Singapore
  • Ascot Hyde Park Hotel

    London, United Kingdom

    Average review score: 5.7
    • Positive section of review

      Location

    • Negative section of review

      Cleanliness issues and maintenance. Overall very messy and unpleasant conditions.

    Reviewed: 12 June 2024 Stayed in June 2024
    David South Africa