Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Rove Downtown
- “It’s very comfortable”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Laghetto Stilo São Paulo
- “The eating space in breathtaking, and the shower is incredible.”
Canada

Cornerstone Motel
- “Great location and very nice and helpful staff.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

999 Luxury Hotel
- “Best location, clean, lovely staff, very good breakfast.”
Indonesia

tiny's house
- “The hotel is totally new, with really nice big bedroom. it was so cute it was very clean. all the team was really nice and so helpful. we did struggle to book our boat for Lombok, the team helped me out to book a ticket with the transfer. it has been such a big relief thank to them. i'll definitely will re”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Kawaguchiko Lakeside Hotel
- “Everything was perfect. The room, the location, the onsen, the staff. We have a wonderful stay. And the breakfast was amazing. We had a lovely stay. We will come back.”
Malaysia

Platinum Suites Kuala Lumpur by Cityscape
- “it was a very nice room and very well organized and clean We had a great time. We had a great time I want to say if anyone wants to come here then rest assured you can enjoy your time nicely Many thanks to the authorities for gifting such a beautiful room”
Netherlands

Best Western Dam Square Inn
- “the location is great, the size of the room is great based on europe standards, no carpet in the room, renovated bathroom.”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

White House Lisbon Hostel
- “The staffs were very friendly Overall everything was neat and clean and thank you to all the staffs for various suggestions”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Ammatara Pura Pool Villa
- “We liked everything.The room was big and spacious, everything was perfect.. I can recommend”
Turkey

Plat Inn Hotel Taksim
- “It was very clean and we felt very safe. The location is ideal. The staff is nice and kind. If we were to travel again to Istanbul, we would choose this hotel over and over again. Great value.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £80
Swan Guest House LONDON - HEATHROW
Hillingdon, United Kingdom

Average review score: 9.2
- Positive section of review
  
  I appreciated the big desk area. I had space for my laptop, and all my other bits and pieces! Vladimir went out of his way to be welcoming and helpful. When I asked for a dustpan and brush to clean the carpet in my rental car, he set up the vacuum cleaner so I could do it easily. There is an electric point outside. My room looked out to the Garden which had lovely roses. I also had a vase of roses in my room!
- Negative section of review
  
  If he'd suggested asking for a doggy bag before I went out for dinner, I could have had leftovers on night 2 - I could have warmed it up in his kitchen!
Reviewed: 5 June 2024 Stayed in June 2024

Janice New Zealand
From £46
The Crown Hotel
Harrogate, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Location- very central and easy to walk to most places of interest in Harrogate. Breakfast was good- when fully stocked up. Rooms are a good size with all you need.
- Negative section of review
  
  The hotel is very dated...probably due for refurbishment. The prices do not reflect this. Parking is a nightmare.
Reviewed: 5 June 2024 Stayed in June 2024

Adam Australia
From £60
Chain Runner, Livingston by Marston's Inns
Livingston, United Kingdom

Average review score: 8.2
- Positive section of review
  
  The location was excellent for us, as we were picking up a camper van near the location. Breakfast is great and staff are very friendly
- Negative section of review
  
  The room was a little warm, possibly my own fault for not checking the ac property.
Reviewed: 5 June 2024 Stayed in May 2024

Craig Cambodia
From £75
Sweeney Apartments & Rooms
Motherwell, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Benefit of easy on site parking and plenty of it. Easy walking to nearby shops and restaurants. Rooms were clean and well maintained.
Reviewed: 5 June 2024 Stayed in May 2024

Mike Canada
From £69
The King's Arms by Innkeeper's Collection
Knowle, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Everything. It was very nice inside and seemed very upmarket. I had a very warm welcome from the staff
Reviewed: 5 June 2024 Stayed in June 2024

justin United Kingdom
From £179
Rafayel Hotel & Spa
London, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Very comfortable lovely views nice staff and decor the price was good
- Negative section of review
  
  Bit far from the centre
Reviewed: 5 June 2024 Stayed in May 2024

Bruce United Kingdom
From £75
Holtwhites Hotel
Enfield, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Great location. Lovely Italian restaurant next door.
- Negative section of review
  
  Walls are a little on the thin side
Reviewed: 5 June 2024 Stayed in June 2024

Fainche United Kingdom
From £189
The Grand, York
York, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Friendly staff, great location and very clean.
- Negative section of review
  
  Our massages were cancelled with no availability during our stay due to staff sickness.
Reviewed: 5 June 2024 Stayed in June 2024

Natalie United Kingdom
From £68
Himley House by Chef & Brewer Collection
Himley, United Kingdom

Average review score: 9
- Positive section of review
  
  Everything was great
- Negative section of review
  
  Except the main building bedrooms are way too hot (uncomfortable) and the windows do not open
Reviewed: 5 June 2024 Stayed in June 2024

howard United Kingdom
From £85
Maple, Country Chalet in Pegsdon
Hexton, United Kingdom

Average review score: 8
- Positive section of review
  
  Location
- Negative section of review
  
  Freezing cold as heating was off. Didn't stay due to this, checked in elsewhere.
Reviewed: 5 June 2024 Stayed in April 2024

Adey United Kingdom