How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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art'otel London Battersea Power Station, Powered by Radisson HotelsAverage review score: 8.9
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Positive section of review
Gorgeous rooftop terrace & pool by the chimneys makes it really special. Exceptionally gorgeous bed linen & super comfy bed. Unique design. Modern . Location 100%. Check in by Vincent was such a great first impression, really makes a difference.
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Negative section of review
Grumpiness of staff about taking glass to the pool - it’s understandable but should be asked at the bar (& more staff on the bar too) and then I saw people taking wine bottles in. Also more seating round the pool.
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Hampton by Hilton Ashford InternationalAverage review score: 8.4
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Positive section of review
Breakfast exceeded our expectations. Very well organised, very helpful staff, particularly Alice, who went over & above the call of duty, and the coffee was EXCELLENT!
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Negative section of review
No grilled tomatoes for breakfast!!
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The WillowsAverage review score: 6.5
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Positive section of review
I liked how laid back everything was - just left to our own devices and landlord/owner was very helpful and nice
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Negative section of review
I would of liked it if there was actual curtains on the windows - as the windows are above the bed as soon as the sun came up that kept me awake all morning was awful. Also a mini kettle and some coffee would of been good :)
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The Shetland HotelAverage review score: 7.2
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Positive section of review
Our room was spacious and the bed was comfortable. The ensuite was clean and bright. There was adequate parking.
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Negative section of review
The location is out of Lerwick opposite the ferry port. It was hard to see where to enter from the car park and we came in via the basement which gave a most unappealing first impression. Although our room was pleasant, there was a lot of mould on the window frames of our room which was not healthy. The hotel overall was very shabby and in need of refurbishment. Wallpaper was peeling off the wall in the corridor. Some staff on the reception were quite curt. We thought the breakfast was poor particularly if you wanted a continental breakfast. There was very little fresh fruit, only sugary yoghurts and a poor choice of cereals. We had one evening meal on our first night. I had the sea food salad which was not at all appetising and I became ill with extreme vomiting and diarrhoea the following day. Later in the week when I was feeling a bit better we visited the sister hotel, the Lerwick and it was much more modern, clean and bright - it was hard to believe they were part of the same chain.
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Best Western Bolholt Country Park HotelAverage review score: 7.6
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Positive section of review
The Stables facilities were unreal, amazing gym & spa!
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The Liner at LiverpoolAverage review score: 8.3
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Positive section of review
You can't fault the staff all staff were nice...
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Negative section of review
Hotel was way to hot and you are listening to live commentary from the rain station all day long its torture...Hotel is done out to give the appearance of a cruise ship but it feels like your in a train station, Would not stay again
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Orionn PlaceAverage review score: 7.4
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Positive section of review
Bedding was clean ! Shower was hot
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Negative section of review
No lock on bedroom door! Felt unsafe 2 women together Like daylight all night blinds would not close 😒 Room in shared house! Rough area not appealing on first arrival bins overflowing dirty old mattress ! ! Only stayed as late on arriving!
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Sandringham Hotel - Seafront, Sandown - FREE Car FerryAverage review score: 7
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Positive section of review
Hotel in front of Sea front
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Negative section of review
Slightly outdated, does not have the modern contemporary look
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Elmhurst HotelAverage review score: 5.8
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Positive section of review
The WiFi seemed okay.
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Negative section of review
The place needs a lot of TLC - the carpets are old and dirty, everything looks worn, and the bed wasn’t very comfy.
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The Arc - Boutique B&BAverage review score: 8.8
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Positive section of review
Location
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Negative section of review
4star rated hotel with no regularly staffed reception and no bar or restaurant, specifically no breakfast available.
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