Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Hilton Dubai The Walk
- “We had the two bedroom sea view apartment. It was extremely spacious, exceptionally clean and the hotel is in a fabulous location.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

L'Homme de Rio Boutique Hotel
- “Tranquil Hotel in Great location, very friendly and helpful staff!”
Canada

Motel Chelsea
- “Loved the flamingo room! So many fun things to look at plus really pleasant lighting options. The room and bathroom were both pristine. The bed was very comfortable with a variety of pillows to snuggle up with - much appreciated!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Alizea Villas & Suites
- “Very friendly family run business, sunrise view from our room, swimming pool a bonus, convenient location in quiet location within 10 minutes walking distance to Fira town centre and all the action”
Indonesia

The Vira Bali Boutique Hotel & Suite
- “Great location the staff where very friendly and helpful. Beds were comfortable. Rooms were good size. Breakfast was great”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Rishiri Greenhill Inn
- “Staff were friendly and help assisted to ensure that things went smoothly”
Malaysia

Motel Seri Mutiara
- “Room is clean... Reasonable for price ... Suitable for my big family”
Netherlands

Moxy Amsterdam Schiphol Airport
- “My flight was delayed and I was stressed. The guy at reception Peter from the Czech Republic was absolutely brilliant and changed my mood. Many thanks.”
Poland

Hotel Indigo Krakow - Old Town, an IHG Hotel
- “Lovely breakfast, very helpful staff, very central location”
Portugal

Casa da Nogueira
- “Casa Nogueira is a beautiful property, extremely comfortable and fully equipped to a very high standard. The property has fantastic views of the countryside, a great pool and garden area. The whole place is exceptionally peaceful yet less than 5 minutes to Tomar. We had a wonderful stay and highly recommend. We will be visiting again as its only a short 90 minute drive from Lisbon.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Avista Grande Phuket Karon - MGallery
- “1. Amazing kind staff 2. Efficient airport transfer (paid extra) 3. Really nice breakfast and yummy restaurant on site 4. Location is perfect - the beach opposite has such nice sunsets”
Turkey

Ayasultan Hotel
- “Location is perfect, staff is friendly and rooms are comfortable”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 98
Royal Cambridge Hotel
London, United Kingdom

Average review score: 5.9
- Positive section of review
  
  Excellent Location close to Paddington rail station and metro Good choice of Cafe close by. Very small room but manageable for our 6 nights. Comfortable bed and pillows. Small slow lift was ok. No breakfast as advertised and paid for? Saw a mouse in our room but no droppings. Room at rear was quiet no road noise. Room security was good
- Negative section of review
  
  Location and value for money
Reviewed: 3 June 2024 Stayed in June 2024

Graham Australia
From € 113
Woodside Bed and Breakfast
Keswick, United Kingdom

Average review score: 9.4
- Positive section of review
  
  We liked the area. We liked our hosts, they were very friendly, attentive & helpful. They had a wide variety of delicious breakfast choices in a lovely dining area. Their garden was lovely. The room was nice and the bed was comfortable. We would recommend Woodside B&B for your stay in Keswick.
Reviewed: 3 June 2024 Stayed in May 2024

alex United States
From € 106
Lincoln House Private Hotel
Cardiff, United Kingdom

Average review score: 8.5
- Positive section of review
  
  The hospitality was fabulous. The staff were amazing and accommodating as the car park was very full - they allowed us to double park and leave our keys for them to move the car. Staff were interactive and made us feel at home. Breakfast was lovely and catered for gluten free.
- Negative section of review
  
  The number of stairs - but that seems to be a very British thing. Need handrails in the bath to assist with getting in and out.
Reviewed: 3 June 2024 Stayed in May 2024

Mangalon Australia
From € 290
Cleveland Residences Paddington
London, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Location was superb and staff were excellent! The apartment was great but would be small for a family. A couple or single would be ideal. Loved my stay though.
Reviewed: 3 June 2024 Stayed in May 2024

Jen New Zealand
From € 210
Top of the House
Bognor Regis, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Perfect stay with everything you could need, high quality facilities, plus lovely and clean. The just Cheryl and Tony were very welcoming and we’ll be back.
- Negative section of review
  
  N/A
Reviewed: 3 June 2024 Stayed in June 2024

Gaynor United Kingdom
From € 225
Montigo Resorts, Somerset
Shepton Mallet, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Been here so many times .. actually got engaged at Charlton house 13 years ago. Very sad to see the rapid decline since the new owners have taken over.
- Negative section of review
  
  Been here so many times , didn’t realise it had changed hands .. wow what a huge decline in the whole place , the spa area firstly the corridors around spa were freezing , the robes are thin and so small , if you are bigger than a size 14 they are so tight , the jets in the main pool were freezing .. had to get out . Our room was dirty .. had faeces / vomit on the bed valance . Curtains half hanging down , very bare tired room . The hot water tap is so dangerous nearly burnt my partner it went instantly to boiling water . Had Breakfast delivered to our room , absolutely freezing cold .. feel so sad about this place how quickly standards had dropped . Will never return . Reported all the above with evidence and photographs to a senior member of staff we were offered 10% off our nxt stay if used within 6 months .. we politely declined. May I also add this was quite an expensive night due to us upgrading ourselves to the garden room and then paying for the spa facilities on top which we only actually spent four minutes using.
Reviewed: 3 June 2024 Stayed in May 2024

zoe United Kingdom
From € 63
Queens Hotel, Skegness
Skegness, United Kingdom

Average review score: 7
- Positive section of review
  
  The location of Queens Hotel is in a really good location to the main part of Skegness. Staff are very helpful and was a very clean Hotel
- Negative section of review
  
  It's not that I didn't like anything more of the fact that it wasn't for me. The room wasn't what I expected size wise. Would have liked something bigger. The bed wasn't for me kept feeling like I was going to fall out of the bed obviously with me and my partner being in the bed. Also a downside to it is that they don't have breakfast which would be a massive improvement. But overall it was good for a 1 night stay.
Reviewed: 3 June 2024 Stayed in June 2024

Craig United Kingdom
From € 459
The Guardsman - Preferred Hotels and Resorts
London, United Kingdom

Average review score: 9
- Positive section of review
  
  I can say that at hotel is amazing, the staff friendly and very nice .
Reviewed: 3 June 2024 Stayed in June 2024

Marina Serbia
From € 55
Rooms Inn
Newcastle upon Tyne, United Kingdom

Average review score: 7.4
- Positive section of review
  
  The room was nice, I really felt comfortable and safe.
- Negative section of review
  
  No perfect in every way!
Reviewed: 3 June 2024 Stayed in June 2024

Gary United Kingdom
From € 63
Inverthorn House
Inverness, United Kingdom

Average review score: 5.8
- Positive section of review
  
  Had everything
- Negative section of review
  
  A bit difficult to find, but I found the place eventually.
Reviewed: 3 June 2024 Stayed in June 2024

Colin Ireland