1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nothing, no room heaters though temperature was 7degree in night, Wi-Fi is very poor, and the whole night noise, we couldn’t sleep, sound from side washroom, walking sound like a ghost, ohhh it was miserable night. One of the worst hotels in my life. Staffs are not cooperative. I don’t want to keep memories of one night stay in my future life. Horrible experience.
Negative section of review
No room heater, very poor Wi-Fi, not responsive staff, and they are misguided us every time.
Blaenau-Ffestiniog, United Kingdom
Positive section of review
Excellent location next to the Blaenau Ffestiniog railway station; clean and comfortable room; very welcoming hosts in Richard and Barbara; nothing too much trouble. Happy Days!
Negative section of review
Nothing to see here; move along
Positive section of review
We were self catering, the property was ideal for it.. the shops were neighboring which made it perfect. Location was great. Area was wonderful. Public transport was very good.
Negative section of review
Next time, we'll do longer than a week. So much to see and do.
Merthyr Tydfil, United Kingdom
Positive section of review
Good location for the town , and easy to find parking for as none available at the property. Old fashioned bar hotel. Very grand looking. Staff were friendly and welcoming.
Negative section of review
The room, no 1, was extremely small, nowhere to sit except on the bed . There was one chair in a separate area , where there was a second bed. Shower was ok, but needs updating. Towels were on small side. Bed was very comfortable and linen of a high quality. Certainly not as luxurious room as described. There was no actual window as it was high in the eaves. Only teabags available, no coffee or milk. No glasses. Could have asked for these but didn’t want to stay in such a small room for too long. Food wasn’t available all day , except for cakes and crisps. However other places to eat within a short walk.
Positive section of review
Very cosy, nice comfortable bed, helpful as we had an issue at first. Make sure your mobile is entered into booking.com. Enjoyed seeing the owners dogs :-)
Negative section of review
A little on the small side.
Positive section of review
Reception staff were always friendly. Checking in and out was easy. The room we had was spacious and we had a view over the golf course.
Positive section of review
Warm welcome and host "went the extra mile" to make our stay comfortable. Simple accommodation within a family home.
Positive section of review
Really nice reception/breakfast area
Negative section of review
Noise of water pipes from about 6am
Positive section of review
Location. breakfast was great.
Negative section of review
View from bedroom
Positive section of review
everything.spotless