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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nice modern, clean room. Very spacious, comfortable beds, really felt at ease. Decent spaces for working too. Location was perfect. Close to shops, restaurants and transportation links. A wide range of items available at breakfast. Struggled to think of anything that you'd typically have that was missing!
Negative section of review
Improved bathroom provisions such as separate shampoo, conditioner and shower gel would have been preferred.
Positive section of review
The corridors were very wide, as I was carrying golf clubs this made moving through much easier than most hotels. The staff were friendly & everything was in good order. It was basic but comfortable that was sufficient for my particular needs. Breakfast was very good.
Positive section of review
Breakfast was even better than usual - sausages, bacon, scrambled egg, beans plus hash browns and tomatoes! Room was kept clean and staff were all very friendly.
Negative section of review
Wi-Fi in the room (127) had a very poor connection. Staff tried to help connecting to another login but still slow connection making watching a Netflix film a buffering experience! Out in the lounge area Wi-Fi was fine. On arrival large towel was frayed but soon replaced and towelling fine after that. Don't recommend the beef burger for an evening meal as it really wasn't good.
Positive section of review
The hotel is in a great location. The common room downstairs was lovely. Their staff was friendly and attentive.
Negative section of review
The rooms could really use a revamp. The tiles in the bathroom were lose and some broken. Some of the furniture was chipped. The bed runner on top of the sheet looked worn and dirty.
Borrowdale Valley, United Kingdom
Positive section of review
Excellent choice of options for Breakfast freshly presented.
Negative section of review
No lift
Positive section of review
Clean and quiet, pleasant staff, pretty good breakfast.
Negative section of review
Tiny room, could hardly move around. Some of the other guests who came in late were noisy.
Positive section of review
staff were friendly
Negative section of review
room 205 was very small and decor and bathroom tired and needs updating. Could hear every noise from the room next door including normal speaking , using the bathroom and plugging in sockets etc and very creaky floors. The partition wall between the two rooms was just thin plaster board so very noisy room and didn't get much sleep. It appeared that a larger room had been made into two rooms without consideration of guest comfort and value for money. Food for dinner was small portions and greasy and breakfast choices were limited
Positive section of review
excellent food
Positive section of review
Excpetional.
Positive section of review
room good
Negative section of review
Bathroom too small and narrow