1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Castle Donington, United Kingdom
Positive section of review
Staff were very friendly, we only really met the lady on the desk but she was very friendly and helpful. Breakfast was good, and they even sorted vegetarian sausages for me. I like real coffee over instant so the only thing missing was that as the coffee machine wasn't working. Room was a little dated, but was clean and absolutely fine otherwise.
Negative section of review
Nothing really.
Newcastle upon Tyne, United Kingdom
Positive section of review
Very pleasant staff.. Free off road parking specifically for the hotel, car visible from my room. Bed Comfy and room generally clean. Light continental breakfast was fine, but I missed the full English.
Negative section of review
The bathroom was in need of a revamp. Clean, but extremely tired looking…I’ve seen worse in student rented accommodation but only just.
Positive section of review
A vast menu at the restaurant in a cosy and well decorated environment. They have a gas fireplace outdoors with a surrounding sofa. Accommodation was very cosy and enough space for a comfortable stay.
Negative section of review
Nothing screens out as negative. I really liked everything.
Positive section of review
The person that served us in the brasserie was friendly & helpful. She stayed and chatted with us did not come across as if she was in hurry to serve other customers.
Negative section of review
Cobwebs in the brasserie, one of the taps in the toilets on the ground did not have a handle to turn.
Positive section of review
Excellent location only a 10 minute walk into York. Staff were friendly and welcoming and couldn’t do enough for you. Breakfast was delicious.
Negative section of review
Nothing
Positive section of review
Location is good next to the overground station and bus stops.
Negative section of review
Room was very warm, air conditioning centrally controlled and very low powered. Reception welcome not very friendly.
Positive section of review
Not a lot to do in Seamill a bit out the way
Negative section of review
Bed wasn't made daily? Prices a bit stiff for so little.menu could do with more basic choices not everyone wants a full meal at night
Positive section of review
Ideal for our short one night break
Positive section of review
Good location.
Negative section of review
Just something about the staff customer care; could be better.
Positive section of review
N/A
Negative section of review
The booking.com site stated that this property had 2 bathrooms and this is why I booked it. The property actually has one bathroom and a very small downstairs' toilet with a small washbasin.