1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room and bathroom were large. The view from the room was onto the canal and towards the distant hills. Parking area outside the hotel and also a few metres away. Friendly staff. The hotel is in a small village a few kilometres away from Fort William but an easy drive to it. Walking along the canal can be done directly from the hotel.
Negative section of review
At times the hotel seems to be understaffed especially when busy - however they do a good job.
Positive section of review
Location, staff & facilities. Very pretty area, lovely walk close by. Staff were so friendly & helpful & reception staff knowledgeable on area. The food in the bar/restaurant was excellent.
Negative section of review
The property itself cannot fault. You definitely need a car to get to Town Centre as a little remote other than a pub close by & a couple amenities but I would say if you booked you would have done a bit of research to know this.
Barnard Castle, United Kingdom
Positive section of review
Lovely location , full of character , great staff. We had a nice welcome card on our anniversary and a treat from the restaurant at our evening meal which was very thoughtful.
Negative section of review
Garden a little tired, some of the garden furniture as well. Our room was showing signs of age, the bathroom door stuck to the point of being trapped in there and the hair dryer was dirty - we reported these and the staff were great - it didn’t spoil our stay. The restaurant menu was a little small but what we had was good.
Positive section of review
the friendliness of the staff upon arrival and throughout the stay. the rooms were compact but the beed was very comfy and shower excellent.
Negative section of review
no drink facilities within the room. it would of been nice to have a drink whilst in room like coffee or tea.
Positive section of review
The only thing I liked was that the day manager was extremely helpful and cheerful. A lovely man.
Negative section of review
My single room was extremely small as I couldn’t even put my luggage open on the floor I couldn’t dry myself in the bathroom due to its size. It was advertised as a Hotel but it should have read hostel.
Weston-super-Mare, United Kingdom
Positive section of review
The location is good near to everything. Bar area is good. Nice breakfast.
Negative section of review
Dated rooms are poorly maintained and scruffy.
Gloucestershire, United Kingdom
Positive section of review
The property was clean, tidy and well decorated
Negative section of review
Nothing that we didn’t like, would be helpful to have a mirror near to a socket for when drying hair with hairdryer but this is personal preference.
Positive section of review
Nice bed sheets and comfy bed
Negative section of review
Towel rack in bathroom was broken, also there was mold in shower grouting. The bulb in the bed side table didn’t work and there was cobwebs along the walls but to be honest the room was jolly. The breakfast was fine although there was no ham and cheese so it’s not really a continental breakfast, more just cereal and fruit and the yogurts were out of date. The wifi password was on display in the breakfast hall and not in the room so you can’t find it until the following day. Staff did not know how to use high chair provided for baby’s and we where given no check out information.
Positive section of review
Clean and great location.
Positive section of review
Not much
Negative section of review
TV didnt work