How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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The New InnAverage review score: 7.1
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Positive section of review
The hotel could be a lovely place if some money was spent on the rooms, the actual building is beautiful and tons of original features which were amazing. Sadly the furniture is old and tired.
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Negative section of review
Refurbished rooms, the room we were in is certainly not the room advertised on the website, quite misleading.
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Number 17 BathAverage review score: 8.4
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Positive section of review
Large, comfortable room in a great location and at a reasonable price. We were met by host who was very helpful and welcoming. Great to have free on-site parking too.
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Negative section of review
Nothing we didn’t like. Bathroom was a little compact but clean and perfectly adequate for our stay.
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3 Newton StreetAverage review score: 8
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Positive section of review
Bed was IKEA, firm and very clean. Bedrooms fine, well presented as was bathroom and kitchen which AWAP moderately well stocked for utensils etc.
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Negative section of review
Key pad to front door very tricky, required multiple tries every time we went in and out. V tiresome. On entering, flat stank of stale smoke and spilt beer. Was it a student house? We avoided the living room as the smell was worse there. The window doors to the garden from the kitchen didn’t open, couldn’t find key. The WI-FI code was incorrect on the router. There was no house manual with the correct password but the owner did at least respond to that request although none of our other requests or complaints re smell, door lock, leaving luggage etc. Fridge was not 100 % clean,
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Delta Hotels by Marriott YorkAverage review score: 8.3
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Positive section of review
Staff were friendly. Family room was spacious. The children loved the pool and it was nice to have a smaller pool for them.
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Negative section of review
The steam room and some of the pool areas were dated and worn which was slightly off putting. Our family room had no view (room 920) which was a bit of a shame. The food at the bar was also really expensive.
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Glenavon Guest HouseAverage review score: 9.5
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Positive section of review
Really friendly and helpful. Lovelybreakfast catering for gluten and dairy free. Clean and comfortable.
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Negative section of review
Nothing
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The Parkgate HotelAverage review score: 8.7
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Positive section of review
Went for a couple of days break. Fantastic hotel, excellent food and fabulous staff.
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Negative section of review
I thought as guests, we could use the swimming pool, unfortunately, had to pay to use the swimming pool, as part of the spa package. This is not made clear when booking the hotel.
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The Park City Grand Plaza Kensington HotelAverage review score: 7.9
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Positive section of review
Bed was so comfortable! Staff very friendly.
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The Hand & Sceptre by Innkeeper's CollectionAverage review score: 8.4
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Positive section of review
Room was okay. Breakfast was good.
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Negative section of review
Being someone that works away all week, it's important to have good WiFi and the ability to plug my laptop or Google chrome cast into the TV for entertainment . Well the TV is bolted to the wall with no access to the USB ports and the WiFi was slow and disconnected twice. So all in all a boring night. Also the shower tray was blocked so 2 minutes into a shower the tray was overflowing and flooding the bathroom!
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Chelsea Guest HouseAverage review score: 7.9
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Positive section of review
Location and value for money
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Negative section of review
The room continuously smelled of cigarettes. I believe the smell was coming in through the bathroom ventilation. My room was situated in front of Mac Donald's drive in and thus a bit noisy.
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Glen Mhor HotelAverage review score: 7.8
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Positive section of review
Location
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Negative section of review
The Hotel policy is to provide your debit card details including your CVV to the hotel but they don’t have any card machine for taking preauthorisation. This came as a surprise to us because we have never came across such scenario.
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