1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Loved the bit of privacy you get in the beds, and that the downstairs pub was very accomodating! Food available 24/7 which was really convenient
Negative section of review
The toilet areas could have been a little cleaner, but it was still good!
Positive section of review
I liked my room, the lift was outside my door which was very useful. The location was brilliant.
Negative section of review
The bed was uncomfortable and pillows were inconsistent
Positive section of review
Free car parking for residents and grandeur looks in lower seating room/food hall/bar
Negative section of review
Room was found old wrappers of flapjacks from previous occupants behind table and filthy behind same bedside table. Duvet covers scruffy and strings hanging off and window in room damaged and half hanging off, wardrobe and sink damaged but functional. Room looked dated and very old fashioned colours that don't go.. Magnolia and green and mismatched. Website makes it look much better than reality. Asked for no room service but still had them knocking and no sign to say not needed available.. Rips in towels although clean should still be replaced.. Missing coat hangers and smelly musky wardrobe.
Positive section of review
Beautiful surroundings, really clean and comfortable room.
Negative section of review
Breakfast options were limited.
Positive section of review
Didn’t have breakfast Location was so easy to find
Positive section of review
Very close to Kings Cross
Negative section of review
The rooms were so small we could barely move. The hotel is falling apart. Everything is old. It was hot in the rooms.
Positive section of review
Location and facilities
Negative section of review
There was nobody to let us into the property when we’ve arrived - we had to get in ourselves as it was getting dark and in the middle of nowhere, it turned out the cottage was not locked. No instructions were provided. There was a black mould on the bathroom sticky mat which I had to remove from the property. Rubbish bin wasn’t emptied from the previous guests.
Brighton & Hove, United Kingdom
Positive section of review
Super comfy bed.
Negative section of review
The shower didn’t work, no water. Luckily I wasn’t really needing a shower but best I got was a trickle for a quick wash but no way I could have washed my hair. The bit of water I did get was cold only. Mattress protector stained.
Positive section of review
Great value
Negative section of review
Nothing