Search hotels in Banff

Very large room, beds and pillows were very comfy. Loved the rooms decor. Usually hotel's shampoo/conditioner/soap are not that good, but Canata's one? OMG! They were so yummi, my hair was so shiny and straight! If the brand (indigenous made and owned) had a store close buy I would buy some bottles to have on my own bathroom! The breakfast was also wonderful! It had scramble eggs, sausages, pancakes, juices, cereal, bread, yogurt and coffee. Front desk was awesome! I would stay again if I return to Banff.

Luxury resort at its finest. The hotel was grand, we loved the history . The property was huge and adjacent to Bow Falls and a short walk to downtown Banff. We did see strong negative reviews about the Gatehouse rooms but found just the opposite. It is a short walk to the main hotel and we had a beautiful view of the mountains. We also were right near the stairs to take you down to Bow Falls. Lastly, we loved eating lunch at the Stock Food and Drink. Great Experience!

Facility was very clean overall. Rooms were exceptionally clean, comfortable, and well supplied (lots of towels, beautiful and freshly scented local soap, shampoo, conditioner, body wash, and lotion-that you can purchase through hotel or in town). Lots of parking, The Keg restaurant on site, and deer having dinner along side of our family. Having stayed at many other hotels in the area, we agreed this hotel will be our future “go to” lodging while in Banff.

Beautiful hotel. Only drawback is the location little too far from downtown Banff and traffic got real bad every afternoon because only one bridge to cross veh to downtown for Rimrock and Fairmont. But we used busing to get downtown most days. Banff is one of the most beautiful locations in the world. Loved our visits to Lake Louise and Moraine Lake(spectacular) but unfortunately too crowded during holiday weekend.

The staff was very friendly and helpful. One of the people in our party injured their knee and the staff were extremely helpful in providing ice and helping out. The location in the middle of town was great with many restaurants, cafes and bars withing very short walking distance. No need to drive in town. The free ski shuttle bus to Lake Louise, Sunshine and Norquay ski areas picks up just behind the hotel.

Shani who greeted us on arrival was very informative and personable. Location was just outside of town and very quiet. Downtown Banff was a bit of a walk downhill, but the free bus passes made it easy to get back to the hotel. The rooms were comfortable and clean and the small kitchenette had everything you needed. Their is a small convenience store across the road and a hostel next door for a great breakfast.

We had stayed here 3 years ago and liked it. It's been noticeably renovated since then so even better. Perfect location a short walk from "downtown" Banff. Staff was very nice, Eva in particular was just extra friendly and helpful. Loved the free but secure indoor parking with easy access into the hotel. Stayed 5 nights, could've stayed another week!

A good location (10 mins walk along Banff Ave to "downtown"), clean and well-maintained. Nothing special but decent value for money and absolutely nothing to complain about. Carlito's Pizza (one of the best in town) is on the premises. Underground parking (required by all hotels in Banff) was good.

Adequate room with a small television. Staff provided wine glasses which was nice as well as coffee as requested. May stay there again. Location is a short walk to Banff Avenue where all the shops are located. Convenient location to the historic Banff Springs Hotel. Close to the Bow River and Bow Falls.

Hotel was beautiful and centrally located in the heart of downtown Banff. Parking included was a plus. Walking distance to shops and restaurants. Easy access to RT 1 to lake Louise. Staff was really helpful and friendly. The rooftop jacuzzi was amazing (def dont miss this treat!).

Loved the location of this hotel in the center of Banff, where everything was walking distance. Breakfast is good too and kitchen staff are very friendly and helpful. The hotel room seems to be recently renovated as well with a modern decor.

Right in the heart of Downtown Banff! Hotel was kept clean and peaceful. Staff was really helping with recommendations from food to tourist attractions. If I come back to Banff I will definitely be returning to this hotel.

The only think I liked about this hotel was it's location to downtown Banff. It was close to all the shops and restaurants. Other than that I will not stay here again.

very friendly and good service safe parking underneath the hotel great location at walking distance of Banff Avenue / City centre

With kitchen for cooking and price was cheaper compared with other hotels in the area

The resort is located in beautiful surroundings and the view from the hot pool is gorgeous. The staff was extremely professional and friendly and the layout of our apartment was perfect for our family of five. We were two couples and one adult travelling together. The apartment had two separate closed bedrooms and a bathroom on the ground floor. A nice, spacious living room with the kitchen and balcony (at the front and back) on the first floor and a third bedroom and bathroom on the top floor. They also had grill spaces outside and ample of parking onsite.

Location was absolutely amazing! The view from my room of the town and valley between the mountains was so much more than what I was expecting. The food was also worth every cent and incredibly satisfying. Whilst it may be a bit far from town I would still stay here - very worth it.

It was great! Only downside is the suite we had only had AC toward the back, so the bedroom didn’t cool down much with the one small vent. On the other hand, the other rooms don’t even have AC since it’s not very hot there most of the year.

The pool was regulated in numbers by the staff, the room was clean and comfy and the location is perfect

sevice is pretty good,,rooms is awesome