1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room with views of the docks was large and light.very comfortable. Night views beautiful
Negative section of review
Room 16 was tiny, dark and depressing Senior female staff member was not welcoming .
Positive section of review
Food was great 👍🏻 Location was excellent Staff very friendly and helpful
Negative section of review
Breakfast included in price
Positive section of review
The location. Very close to the town centre. Comfy bed. Lovely breakfast.
Positive section of review
Location to airport. Room was very clean
Negative section of review
I would advise to get an airport luggage trolley the day before if your on a stop over with alot of luggage and keep it in your room. In the morning we found that we couldnt find no luggage trolleys first thing.
Positive section of review
Beautiful building in a great location
Positive section of review
Breakfast good, teapot badly chipped
Negative section of review
A clean room would have made my stay better. The room was dirty!!
Positive section of review
Location, spacious, view, bathrooms
Negative section of review
Heating struggled to warm the property. Leak through roof near bay window very bad
Positive section of review
Clean and such friendly staff
Positive section of review
Not a great lot.
Negative section of review
Where do I start? Before we went I booked online on booking.com because we were right outside the hotel and seen there was a parking space so for £30 how could it go wrong? We arrived and the guy tried to give us someone else’s booking, then wanted £20 cash for a remote and keys, told him we’d be down in 10 mins with the cash & within 5 he was at the door begging for the money, we had £15 cash and gave him it, he went on to say that we hadn’t paid, I had proof thro booking.com and my bank we were forced to pay another £30.38 or were being told to leave, I rang booking.com and this crew are saying we weren’t charged twice, I had receipts within an hour apart and for the exact same amount. When I said I had proof the hotel rang me within one hour and refunded me. Place is filthy absolutely manky, wouldn’t stay here even for the price.