1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Amazing location, fantastic views. The bed was huge and very comfortable. We had a lovely margarita at the bar one night after a day of sightseeing. My husband proposed at this hotel 7 years ago and it hasn’t lost its appeal. Thank you for a wonderful stay.
Positive section of review
Perfect location for our break with places to eat close by. Very clean and comfortable place to stay. Excellent hosts.
Negative section of review
Nothing
Positive section of review
Lovely apartment, quiet location and within easy access to restaurants, shops and the tram
Negative section of review
Nothing I didn’t like
Positive section of review
Clean and tidy. Excellent restaurant. Good quality breakfast and food
Negative section of review
The blind in the roof was broken and let in lots of light at 5 in the morning
Positive section of review
Excellent continental breakfast laid out and was complimentary
Positive section of review
Location was good, breakfast was good
Negative section of review
The bathroom shower didn't drain which was an issue as it filled up quickly and there is no AC
Stansted Mountfitchet, United Kingdom
Positive section of review
Very clean, roomy and good quality
Positive section of review
Perfect location, clean and tidy.
Negative section of review
Being accused of things we did not do! Key was put back as requested - accused we didn’t. Now claiming locks are to be changed - at our expense. Accused of leaving mess - we didn’t, and we have photographic evidence to dispute this! The cleaner claims we didn’t wash up etc, we have video proof that we washed up before leaving. We are yet to see photos of this, will not answer the phone to us to discuss, will only send text messages. Lovely accommodation, completely let down by accusations that are not true by the owner and “cleaner”.
Positive section of review
Ideal for station and theatre.
Negative section of review
Had to use the service lift as the other one was not working. We were on the 5th floor so needed it. This was an expensive hotel and I think some compensation would have been fair. I know things break down, but I don’t feel an apology was enough.
Positive section of review
The Staff were lovely