1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely vegan breakfast. Amazing value for money in a beautiful part of Surrey - handy for Wisley and Heathrow pickups.
Positive section of review
They were so warm and welcoming. I felt at home and they went out of their way to help me with everything.
Positive section of review
We were walking the Speyside Way walk. The location was great as the walk runs right past the hotel.
Negative section of review
I would like better service at the front desk.
Positive section of review
The location was fantastic. The room was very clean and modern. Nice shower and towels.
Negative section of review
It stated it had “free parking” but that meant free street parking only. They don’t have any parking for guests. I was told self-check-in after 6pm. I purposely arrived minutes before 6pm to avoid self-check in but no staff anywhere. We had trouble getting in to the hotel and after 8 hours driving it was frustrating. The room was so small and barely enough space for our luggage.
Positive section of review
Really nice building, lovely dining area and peaceful location.
Negative section of review
N/a
Positive section of review
Location, ambiance wonderful
Negative section of review
Staff simply did not care! Would not do any of what we possibly mistaken thought after multiple stats across the UK was polite and courteous service.
Positive section of review
Excellent experience woow
Positive section of review
Good location and staff
Negative section of review
The bed wasn’t good I asked for a double bed it was 2 Twins joined together and wasn’t comfortable
Positive section of review
Nothing
Negative section of review
Not possible to gain entry to the apartment. The keysafe was difficult to find (in one of the car parks!), and the number given was incorrect. The contact did not answer his phone once despite about 10 calls over several hours. The worst service possible. Had to get another hotel.