1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was a little dubious about my booking as my confirmation email (received the day before) stated there were ongoing building renovations and I should used the rear entrance to access the hotel. I wasn't able to check in any earlier than 4pm but I was able to leave my luggage so I could have a look around Chester hands free. Once I returned to check in the staff were very helpful and courteous even though they were hampered by a very slow check in process (there's a notice on the wall behind reception warning you the new system is slow! I didn't check in online but wished I had). My room was lovely and clean and comfortable, the bathroom must have been newly renovated as it was excellent. In the morning I did hear the work men just after 8am which wasn't a problem. Overall my stay was good but the highlight of my visit was the staff from reception to housekeeping and even the work men said good morning, excellent customer service, well done.
Negative section of review
Not much to not like, I didn't have a meal/breakfast or drink in the bar as I was meeting up with friends so cannot comment on those. I did have a dodgy hairdryer which I reported.
Positive section of review
Breakfast was good, had lunch club sandwich was really good as was dinner, staff went extra mile as booked room for partners birthday and asked staff in restaurant for something to highlight it was her birthday.
Negative section of review
Can't fault it
Positive section of review
Lovely well presented facilities in a great location ,very happy with our stay and will recommend to anyone .
Negative section of review
Campsite is very dimly lit at night so just something to bare in land when walking back from the local clubhouse!
North Woolwich, United Kingdom
Positive section of review
Communication with Tim the host was amazing, he was very accommodating and helpful.
Positive section of review
Central location, good breakfast and comfy beds. Very polite and welcoming staff.
Lytham St Annes, United Kingdom
Positive section of review
It was a lovely hotel , everything was spot on and the breakfast was very good .
Positive section of review
Pillows and bed where so comfortable. Breakfast was nice with a good choice
Positive section of review
Superb staff, nice room. Breakfast good
Positive section of review
The staff, the room and the food.
Negative section of review
Nothing
Positive section of review
Location and price
Negative section of review
It was what it was. I didn’t book it expecting five star hotel standards.