Booking.com reviews - Verified hotel reviews from real guests

Skip to main content

How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Kasco Homes Waves Tower Business Bay
- “All the staff are friendly and welcoming. Pandey and Abdulrazak were exceptional and made my stay that much more amazing. It felt like a home and it is somewhere I will definitely be continuing to come when visiting Dubai for long stays. The location is also great if you like quiet and simplicity with the bonus views of business bay. The apartment was just as pictured in the photos and felt like a home because of how friendly everyone was. I would recommend this hotel to anyone wishing to stay in Dubai for long stays.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Pousada Aquarela do Mar
- “The staff were so helpful and friendly, and the location was perfect - great views, and a short walk to the beach.”
Canada

Donald Gordon Hotel and Conference Centre
- “The breakfasts are delicious and the dining room is always welcoming, and clean, and beautifully lit.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

The Knights Courtyard
- “We had a very warm welcome. It's an amazing apartment in a great location. It has everything you could possibly need. The sunny terrace is just lovely too.”
Indonesia

Nick's Hidden Cottages by Mahaputra-CHSE Certified
- “We loved our stay here. The walk way up to the hotel, the staff were friendly.and helpful, breakfast each morning was delicious and set us up for the day. The pool area was beautiful, feels like you are in paradise. Our room was very big and with a balcony overlooking the pool. Cleanliness was 10/10. Overall a great stay and would recommend to anyone. Great value for money.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Intergate Osaka Umeda
- “Everything was beautiful, highly recommend”
Malaysia

Wings by Croske Resort Langkawi
- “Nice hotel with clean and comfortable bed. The pool and pool bar kept us occupied half a day. A lot of sun loungers. Breakfast is nice and a lot of varieties.”
Netherlands

The James Rotterdam
- “When we arrived we were given a free upgrade from a comfort double to a junior suite. Wow! Very happy customers!! Staff were very friendly. Room was spotless. Amazing room with an amazing view. Comfortable beds. Food offering supermarket style which suites us as one of us doesn't eat much breakfast. (Or you can get a discounted breakfast at a local cafe.)”
Poland

Hotel Arłamów
- “Excellent spa, especially the hammam ritual and sauna she-master. Golf academy - wonderful teacher Janek, Everything perfect, thank you- we will be back ❤️”
Portugal

Residencial Kuarenta&Um
- “Very nice staff and facilities. Great to be able to do our washing for free and cook dinner. Supermarket close by.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Peace Land Khaosan
- “Everything was great”
Turkey

Kamil Bey Suites Hotel
- “Receptionist are very kind, hotel is located in a good part of the city with many options. Nice experience”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £108
2ndHomeStays-Walsall- A Charming 3-Bed Home with Landscape View - Suitable for Contractors and Families -Large Parking for 3 Vans - Sleeps 8 - 7 mins to J10 M6 and 21 mins to Birmingham
Bloxwich, United Kingdom

Average review score: 9
- Positive section of review
  
  Had a great stay. Property was exceptionally clean. Had a lovely homely feel with lots of little extras which made all the difference. Toiletries were provided tea coffee, sugar, extra bin bags, dishwasher tablets Etc . Comfortable beds and bedding . Unfortunately the weather wasn’t great so we couldn’t enjoy the lovely garden. We had a little problem with access to the house. I am not great with technology but I called the hosts who immediately came and helped us out . They also contacted us during our stay to check in that everything was fine. Thank you so much Everything was perfect.
- Negative section of review
  
  Nothing
Reviewed: 4 May 2024 Stayed in April 2024

Michelle United Kingdom
From £15
The Majestic
Great Yarmouth, United Kingdom

Average review score: 6.5
- Positive section of review
  
  It is close to the town centre and supermarket and as for the room I was in well what can I say …. I could easily live in that room … I felt comfortable as soon as I walked through the door and as for value for money unbeatable
- Negative section of review
  
  There was nothing about the property I didn’t like I would stay again no problem and would recommend it to anyone
Reviewed: 4 May 2024 Stayed in May 2024

karl United Kingdom
From £93
The Royal Oak
Loughborough, United Kingdom

Average review score: 9
- Positive section of review
  
  Well its near east mids airport But the accommodation/ good etc far superior to that offered by the major chains linked to the airport Staff efficient/ froendly
- Negative section of review
  
  Nothing
Reviewed: 4 May 2024 Stayed in May 2024

Malcolm United Kingdom
From £105
The Bristol Hotel
Bristol, United Kingdom

Average review score: 8.3
- Positive section of review
  
  I have disabilities and needed a walk in shower. I was not given this when I arrived but this was soon changed. I was not far from my family.
- Negative section of review
  
  I needed to request a room freshen up but this was done by a very pleasant member of staff. They told me would be sending me some information about staying at the hotel in future but I never received this.
Reviewed: 4 May 2024 Stayed in April 2024

Angeli United Kingdom
From £90
Egypt Mill Hotel and Restaurant
Nailsworth, United Kingdom

Average review score: 8.5
- Positive section of review
  
  We ate in the restaurant on our second night, nice atmosphere but not impressed with the food.
- Negative section of review
  
  I read that the restaurant was closed on Sunday evening,but didn’t realise that the kitchen was shut for bar food.It was fine walked into town and went to an Italian restaurant.
Reviewed: 4 May 2024 Stayed in April 2024

Sandra United Kingdom
From £130
President Hotel
London, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Location was good Staff at the reception were very receptive
- Negative section of review
  
  -Value for my money not realised - much of the days there was no change for my bedsheets - heating system not working but atleast I got a heater on the 3rd day - the bed too tiny - bathrooms too small water could spill all over the toilet area
Reviewed: 4 May 2024 Stayed in May 2024

Lilian Kenya
From £65
The Mary Arden Inn
Stratford-upon-Avon, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Lovely location. Well cleaned room.
- Negative section of review
  
  A cooked breakfast wasn’t available. I requested one the evening before but when I came down in the morning there was no one around. I requested it again for my 2nd morning and was assured it would be available - in fact the management offered it for free by way of compensation (I hadn’t been aware that it would cost extra) But on this 2nd morning there was no bacon or sausage in the kitchen, so the manager had to go to the local shop to buy some. The time this took meant I would have been late for my morning appointment so I left without having had a proper cooked breakfast, just a single piece of toast, for which the cleaner had to find the butter. Nothing had been prepared. In the bedroom, although I was glad to find tea/coffee making facilities, there was no cup and only 1 small sachet of instant coffee. The room was comfortable and the staff were very kind, it’s just a bit sad that so little care had been put into offering the basic facilities one expects at a B&B. I hope this review will help them improve. They’re sweet people, just unprepared.
Reviewed: 4 May 2024 Stayed in May 2024

Kate United Kingdom
From £89
Hotel De Paris
Cromer, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Everything
- Negative section of review
  
  Nothing
Reviewed: 4 May 2024 Stayed in May 2024

Tazmin123 United Kingdom
From £149
Ten Square Hotel
Belfast, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Location
- Negative section of review
  
  Breakfast could be better. This is about preferences and I prefer buffet
Reviewed: 4 May 2024 Stayed in May 2024

Maria United Kingdom
From £49
Coylumbridge Hotel
Aviemore, United Kingdom

Average review score: 6.2
- Positive section of review
  
  Location
- Negative section of review
  
  Uncomfortable bed. Loud fan noise from outside room
Reviewed: 4 May 2024 Stayed in May 2024

Rod United Kingdom