Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Al Khoory Inn Bur Dubai
- “Our stay was comfortable. The staff too accomadated all our needs. Location is also central. Since we were traveling with kids we found all our needs too within the vicinity.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Cabanas Loft Paraíso
- “Room well equipped with bed for two, a couch, cabinet for clothes, table and chairs, fridge, microwave, stove, sink, toaster, pans, cutlery, towels and a private bathroom. All exactly as shown in pictures. Camping has place for kids, surrounded by trees and some walking trails. They offer also a small grocery store where you can buy a few items.”
Canada

Sundial Hotel
- “The rooftop hot tab was so gorgeous!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Calypso Palace
- “One of my best vacations here! Staff is so kind, rooms are new and comfortable. Food was delicious! Thank you Calypso hotel for making my holiday so great!”
Indonesia

The BK Village
- “Great service. Big accommodation. Several great pools. Great restaurant. The flower bath was very nice. The sport area and tea house were really the cherry and icing on the cake.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel QUEEN ANNEX
- “The location was pretty close to shinjuku kobe station or something like that, anyway - it was 5 min to the subway, so it was perfect. :) The bathroom neseccities were amazing, never had that much stuff - was amazing :)”
Malaysia

Fuuka Villa
- “The swimming pool and garden area was right outside our room ,very pretty and quiet, perfect for a nice swim and to relax in.”
Netherlands

Hotel Kuiperduin
- “It is a very nice location close to the beach and staff were super friendly and helpful.”
Poland

Sea Sail Apartments
- “I recently stayed in an apartment where the room exceeded all my expectations! It was not only spacious and beautifully decorated, but also incredibly comfortable. What made the experience even more memorable was the exceptional hospitality of the owners. They were extremely helpful, going out of their way to ensure that all our needs were met. It truly felt like a home away from home. I would highly recommend staying there to anyone looking for a pleasant and hassle-free experience.”
Portugal

Porto Music Guest House
- “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Kata Palm Resort - SHA Plus
- “Loved this hotel! Great lazy river pool! Out of all the hotels we stayed in on this trip, this had the best pool! Family room was comfortable and spacious. Nice breakfast, pancakes, eggs different ways, pastries. Good location near shops and lots of restaurants. About a 10 min walk to the beach (that’s with kids)”
Turkey

Demiray Hotel Old City
- “Excellent location and lovely hotel. The view from the rooftop restaurant terrace is fabulous. Great breakfast. The biggest asset of this hotel is the staff. Staff were friendly, welcoming and always helpful. The spa is lovely and again the staff exceptional. We had the hamman treatment which was great and reasonably priced.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £77
Poppy 44
Ferndown, United Kingdom

Average review score: 9.3
- Positive section of review
  
  We were passing through and needed a night to stay. Poppy was an excellent choice. The caravan was very clean and had everything we needed for our stay including milk and tea/coffee. The caravan is positioned in a quite part of the site with easy parking. Passes were included but we did not have time to check out the swimming pool.
- Negative section of review
  
  It is a caravan and so the noises on the roof (rain and others!) were a little disturbing in the night.
Reviewed: 29 April 2024 Stayed in April 2024

Catherine United Kingdom
From £138
Mercure Oxford Eastgate Hotel
Oxford, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Great check in/out times which work well for 1 nights stays Daughter was attending college ball so location and 24 hour reception were main reasons for choosing this hotel Breakfast was ok , staff pleasant and efficient Reception area nice Our room at the back quiet in terms of outside noise
- Negative section of review
  
  In room heating not working- bit cold until the radiators went on in corridor Eaves room cramped- realise that comes with nature of old building- feels a bit like staying in an old rambling college - not necessarily a bad thing Some breakfast items could be better- - orange juicy a bit watery, pastries also-ran, bacon and sausage cooked for being left out on display never the best Fair amount of corridor noise as guests come and go but bearable
Reviewed: 29 April 2024 Stayed in April 2024

mark United Kingdom
From £85
Kirkcroft Guest House
Gretna, United Kingdom

Average review score: 9.3
- Positive section of review
  
  The owners could were very friendly and helpful. Room was great, nicely decorated, comfortable and clean. Breakfast was fab...loads of choice, and beautifully cooked.
- Negative section of review
  
  Nothing!
Reviewed: 29 April 2024 Stayed in April 2024

sheilagh United Kingdom
From £143
Radisson Blu Edwardian New Providence Wharf Hotel, London
London, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Breakfast room has superb views to The Dome. Staff were attentive and friendly Easy to get to from North Circular, easy to get away from, too!
Reviewed: 29 April 2024 Stayed in April 2024

David United Kingdom
From £175
The School House, Cresswell
Stoke on Trent, United Kingdom

Average review score: 10
- Positive section of review
  
  Very nice house. Everything you need. Zara was very helpful and lovely. Very comfortable.
Reviewed: 29 April 2024 Stayed in April 2024

claire United Kingdom
From £65
Holiday Inn Express London Greenwich, an IHG Hotel
London, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Location and discounted rate at time of our stay.
- Negative section of review
  
  Air con did not work (warned at reception). Had to have window open as too hot for 4 people in one room. Windows were filthy. Breakfast was chaotic experience, seemed very disorganized. Witnessed one staff member seating guests then as soon as they went for food another staff member would give the table away causing much embarrassment. Went up for food and no plates, asked 4 times and ended up getting jam on toast and carrying in my hands. Tried to get a latte from the machine, sat down and realized it was black, went back used the second machine same think again so gave up. Both machines in same small area as buffet so people queueing for hot drinks blocking people trying to get food, need relocated. Opted to just get orange juice and found this to taste awful like it was some sort of chemical.
Reviewed: 29 April 2024 Stayed in April 2024

John United Kingdom
From £105
Host & Stay - Sevenstays Aparthotel
Liverpool, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Good central location, spacious, decent shower
- Negative section of review
  
  Self catering facilities poor. We were planning to have breakfast in the flat as we had a very early start. no bread knife to cut bread & only a microwave. Extremely noisy - not through the walls but outside the door. Lots of noise in the hallway at all hours. Needs a thicker/sound proof door. Double bed very soft felt it would’ve collapsed with two people in it!
Reviewed: 29 April 2024 Stayed in March 2024

Jayne United Kingdom
From £195
The Apartments Kensington High Street
London, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Convenient to most things
- Negative section of review
  
  Lack of milk. 3 UHT cartons between 4
Reviewed: 29 April 2024 Stayed in April 2024

Geoff United Kingdom
From £247
The Royal Horseguards Hotel, London
London, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Breakfast
- Negative section of review
  
  Road noise in room; couldn't see TV square-on sitting comfortably. Way out from room to lifts inadequately signed. Check out tried to overcharge me for breakfast.
Reviewed: 29 April 2024 Stayed in April 2024

John United Kingdom
From £48
Talbot Hotel
Stourbridge, United Kingdom

Average review score: 6.6
- Positive section of review
  
  Location
- Negative section of review
  
  Character
Reviewed: 29 April 2024 Stayed in April 2024

WESLEY United Kingdom