Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Address Beach Residence
- “Appartment in Hotel integriert.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Moderno em Copacabana - Ideal para casais - SC305LT Z4
- “Excellent apartment. Very clean and in a great location. Would love to stay again.”
Canada

Gibsons Garden Hotel
- “Arrived late and was welcomed with a smile. The pool and hot tub are so lovely. The gardens and the pagoda are lovely. The beds are so comfy will be back to get a room by the gardens. The breakfast was yummy- chocolate muffins and juice to set you up for the day. Free parking which is great too.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Pillow urban stay
- “Everything was excellent.Clean,polite stuff,excellent location...”
Indonesia

Luka Villas - Luxury 2 Bedroom Private Pool Villa
- “Location was wonderful and continent”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Miyako City Osaka Hommachi
- “Convenient location near train station and stores, perfect room, very clean & comfortable. The staff were exceptionally helpful and kind. The guest lounge was well-replenished all the time. I lived my stay here. 💯 Would totally recommend & even return! 🫶🏽”
Malaysia

Kinabatangan Wildlife Lodge
- “Great room, comfortable and clean. The staff were lovely and friendly and really looked after us for our stay. The food was great, we enjoyed it all! We loved the tours we arranged with them also - the guides were great! Would definitely stay again. Thank you!”
Netherlands

Central & Quiet Canal Apartment
- “Super clean apartment few steps away from the city centre”
Poland

Willa 桃 MoMo Szczawnica
- “One of the best places I've ever stayed. A wonderful place near the city center but at the same time a little distant from it,you can easily get there with backpacks a place on a mountain where you can truly enjoy the silence, birdsong and the most beautiful scenery of the local mountains. The owners are very friendly and nice people. The place is very clean, beautiful and practical, there is all the kitchen, kettle, dishes, refrigerator and also a dining room with a beautiful view and access to an incredibly beautiful garden, where you can enjoy the sounds of rustling trees, birdsong, beautiful flowers, mountains, and a barbecue area. A place where you want to return, everything is thought out to the smallest detail, many beautiful plants, light that illuminates the steps at night, board games, a wonderful veranda. A place where you want to enjoy every second of this life, the best place to stay!”
Portugal

Porto Music Guest House
- “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

SYLVAN Koh Chang
- “The spa is great The beach is nice and quiet”
Turkey

Dove Apart Hotel
- “I really liked the atmosphere in the hotel. They are very friendly and uncomplicated. The breakfast has everything you need and the beach is not far away. Everything was super nice, we would love to come back!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £55
Holiday Inn Express Doncaster, an IHG Hotel
Doncaster, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Liked walking into the bright & modern foyer. Room was big, clean & facilities good. Really comfortable bed & quiet. Breakfast was really nice with a good selection. Location was a bit industrial & not much around. Good for us as a stopover on a road trip. Didn’t encounter many staff, when I did, they seemed friendly enough.
- Negative section of review
  
  Nothing
Reviewed: 1 May 2024 Stayed in April 2024

Michelle United Kingdom
From £332
Dovecote Farm House
Goole, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Excellent property, very spacious with a lounge and lovely conservatory with enclosed garden. Bedrooms all large and comfortable. Everything spotless. Hearty Italian meal at La Anchor across the road which was really convenient on a rainy Sunday.
- Negative section of review
  
  Nothing. Steps throughout the properties downstairs areas and bathrooms were upstairs, just to be aware if mobility issues.
Reviewed: 1 May 2024 Stayed in April 2024

Faye United Kingdom
From £93
DoubleTree by Hilton Manchester Airport
Hale, United Kingdom

Average review score: 8
- Positive section of review
  
  Very disappointed with the sofa bed. We booked the family room for three people as we all wanted a bed each, we are three adults. The sofa bed was so uncomforatble I had to move in the middle of the night :-(
- Negative section of review
  
  The sofa bed was so uncomfortable
Reviewed: 1 May 2024 Stayed in April 2024

marie United Kingdom
From £124
Noel Arms - "A Bespoke Hotel"
Chipping Campden, United Kingdom

Average review score: 8
- Positive section of review
  
  As an older type of hotel it was very well kept and managed. Our room was very good and spacious considering the age of the hotel. Both breakfast and evening meals were excellent with very good staff
- Negative section of review
  
  Nothing to dislike
Reviewed: 1 May 2024 Stayed in April 2024

Godfrey United Kingdom
From £160
Powdermills Country House Hotel
Battle, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Stunning grounds & property, the room was lovely, clean & stylish, comfy bed & pillows. The staff were really nice & the breakfast wonderful. We shall return for sure.
Reviewed: 1 May 2024 Stayed in April 2024

Hollie United Kingdom
From £88
The Moat House
Stafford, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Everything from ease of parking, welcoming staff to very comfortable bed and superb breakfast in light and airy smart conservatory.
- Negative section of review
  
  Nothing
Reviewed: 1 May 2024 Stayed in April 2024

Diane United Kingdom
From £42
Adelphi Hotel
Liverpool, United Kingdom

Average review score: 5.9
- Positive section of review
  
  The room was clean, and staff were helpful. The location was ideal for a short visit to Liverpool.
- Negative section of review
  
  There was water leaking from the radiator onto the carpet making the room smell damp and leaving a significant wet patch. The ventilation fan in the bathroom did not work. The surface of the sink was peeling and there was a hole in the bath tiles
Reviewed: 1 May 2024 Stayed in April 2024

Megan United Kingdom
From £50
Devoncove Hotel Glasgow City
Glasgow, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Found bed bit uncomfortable
- Negative section of review
  
  Matress
Reviewed: 1 May 2024 Stayed in April 2024

Maureen United Kingdom
From £53
Wherry Hotel
Lowestoft, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Friendliness of staff
- Negative section of review
  
  Door handle fell off shower. Room a bit cold and no blankets. Pillows could be better. No plain yoghurt. Rolled oats would be good too.
Reviewed: 1 May 2024 Stayed in April 2024

MIKE United Kingdom
From £135
Holiday Inn Edinburgh Zoo, an IHG Hotel
Edinburgh, United Kingdom

Average review score: 8.3
- Positive section of review
  
  N/A
- Negative section of review
  
  The gym was horribly cramped with heavy equipment unsafely sticking upside down as if someone was playing dominoes. I was told on the day that there wasn’t any double rooms available and I would have to pay extra, when i asked how much it would be to just cancel the room and look elsewhere I was told I couldn’t? I felt pressured into paying more to upgrade. Brown stain on the wall next to bed on the left side and the room had unsafe smashed/cracked window, which when attempting to open just fall forward on to you, which is probably how it broke previously. curtains were also dirty too all which I had to pay extra for with an executive suite. Had the breakfast once which was mostly greasy food and was very bland and didn’t have many no pork options
Reviewed: 1 May 2024 Stayed in March 2024

mitchell United Kingdom