1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent breakfast options, appreciated details of gluten-free items on display (and a staff member checked for me), and the best selection of milk options we've experienced at a hotel (dairy, oat, soya). The selection of breakfast foods and the options for different diets exceeded expectations. Staff were friendly and helpful. Very useful to be able to have 3 adults to a room for a family group. Having iron and ironing board in room was also helpful (and much more convenient than having to go to reception to request them), because purpose of our visit was to attend a formal function and it meant we could iron clothing the night before.
Negative section of review
Were we staying longer, the amount of clothes hanging space might have felt a bit cramped; but we found it fine for a short stay. Liked the bathroom, but a couple more hooks in there for dressing gown/towels would be great.
Positive section of review
Location was excellent. Yet also its downfall. Room was massive, within 5 min walk to pretty much anywhere in town tourist wise. Very co.fy beds. Room made up every day. Good value for money. I would actually stay here again!
Negative section of review
Location is in the nightclub area of town we did read reveiws, took a gamble.. Music very loudly until 3am, on a bank holiday Sunday. Very rough area at night. Tramps everywhere. Room was massive, yet virtually empty, bathroom simply needed a ten minute "proper" clean.
Positive section of review
It was pretty central and easy to get to. The staff allowed us to keep our bags at the hotel before check-in. We didn't have breakfast, by choice, but the dining area looked great.
Negative section of review
There was construction on just outside of the hotel and we were not informed that it was to start at 8 in the morning, we had a night out the night before and were awaken by construction crews using power tools and jack hammers in the morning.
Positive section of review
Great location opposite station and Union Square shopping centre. Big clean comfortable room. Easy checking and great facilities. Everything I needed for a comfortable stay.
Negative section of review
Maybe needs a power point closer to kettle as I needed to sit the kettle on the floor. Other than that every thing was great
Positive section of review
The staff were very friendly and helpful rooms with sea view were perfect very good bar good prices just made to feel comfortable in every way
Negative section of review
The bar closing at 11pm could of been midnight but the barman did very well
Positive section of review
The caravan was great , fitted with everything you need . The owner was very friendly A+
Positive section of review
Easy to find. Staff were helpful and friendly, room was bright and clean.
Positive section of review
Room was lovely and the whole hptel was very nice
Great Yarmouth, United Kingdom
Positive section of review
Large tv
Negative section of review
Stairs too top floor was much to handle bathroom was tiny
Positive section of review
Nothing
Negative section of review
Room was confined with no working air conditioning. The shower was in a bath that was very high and hard to get into. The hall air smelt stale and the door to the lifts were sticky with god knows what. The lift didn’t work in the morning when we had heavy bags to take down. The first receptionist was rude and told us we had breakfast included which when we went to breakfast turned out not to be true. Staff were sad and at times defensive but it must be hard for them.