1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Rooms are large, airy, comfortable and have all the facilities you would need from an airport hotel when you are tired and in need of sleep, comfort, a cuppa and a hot shower. On our way 'out' of Gatwick, we booked a runway view room which was a real novelty experience. On the way back we had booked a double standard and although the view was different it was no less comfortable. The restaurants on site were perfect. The proximity to North Terminal was brilliant and the easy tube from South Terminal made our return easy also. Check in was easy, staff were friendly, express check out made things easy too.
Positive section of review
on several major bus routes and within walking distance of Old Town and beyond. The self check-in and checkout worked perfectly. I was pleasantly surprised how quiet the room was - I couldn’t hear the busy road or any of the other guests. (I had a room in the basement with a view of the garden) The room was clean and had all the amenities needed
Positive section of review
I was in Room One for my second visit here. It was lovely. TV and heating both worked, and the bed was large and very comfortable
Negative section of review
The shower looked wonderful. I could get the water temperature above like warm. Really disappointing.
Positive section of review
I had breakfast once and a drink in the bar. Both were reasonable. I was in Room Three. Shower was great
Negative section of review
I could not get the heater or TV to work. I took the remote control to reception on my second day but did not get it back as reception was bare of staff when I returned
Positive section of review
Loaction was great. Lovely to sit by the river. Room was a good size. Breakfast was good.
Negative section of review
No hot water from the taps and shower was very hot then very cold.
Positive section of review
I have stayed here before and the staff are great but not many of them
Negative section of review
The bedroom needs some talc Cracked left headboard Sink and shower plugs The breakfast was not worth £12 - tinned mushrooms, bacon and sausage had been standing to long so had fruit and ham - for that price you expect fresh
Positive section of review
Enjoyed the breakfast you can have continental or cooked breakfast.
Stratford-upon-Avon, United Kingdom
Positive section of review
Superb standard of accommodation and in a beautiful listed building.
Positive section of review
The spa and the facilities and the location.
Negative section of review
The lift was really small
Positive section of review
Staff were delightful
Negative section of review
All fine