Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ramada Downtown Dubai
- “The staff were friendly and very helpful. Our suite was huge and we got upgraded to have view at the water fountains. Which was stunning!”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Diamond Hotel
- “All good, I really enjoyed”
Canada

Pinnacle Hotel Whistler
- “The staff of the hotel was super nice and helpful! The room was incredible, better than expected. Thanks a lot for making our stay spectacular.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Anessis
- “We had the absolute best stay here there is not one fault to be made about this place from the rooms to how nice and accommodating the owners were for transfer services to the location !! Would highly recommend this place to anyone”
Indonesia

Kelingking Sunset Point Hotel & Spa
- “Everything 👌location, nice tidy room, super helpful and polite staff.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Rinn Nishiwakamatsu
- “Authentic Kyoto style with internal zen mini garden Spacious and comfortable 2 restroom and 1 bathroom Fully equipped kitchen”
Malaysia

Traders Hotel, Kuala Lumpur
- “This location and room conditions are extraordinary. The experience in dining, staying, and general areas also was exceptional. We experienced the best view of Petronas Tower.”
Netherlands

Hotel Mai Amsterdam
- “Great location, very comfortable rooms, spectacular breakfast”
Poland

Hotel Górski
- “All is great there. Super breakfast and food, dinner etc. Staying there every summer several times”
Portugal

PortoSoul Trindade
- “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Akara Hotel
- “Excellent room Excellent breakfast Excellent staff Everything has a very classy high class feel to it, for the price we paid, it was a bargain”
Turkey

FONTANA VERDE
- “The room was spacious and modern. The hotel pays for one taxi to the airport per reservation, which takes around 8-15min depending on the traffic. We required 2 different transfers since we had different flights, the staff of the hotel was very helpful in calling additional taxi, so we didn’t need to deal with frauds in Turkish taxi apps.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 185
Muthu Alexandra Hotel
Oban, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Rooms were lush and perfect for us and our guests - everyone remarked on how happy they were with their stay. Breakfast and all the options were a perfect start to our next day of long travel. Hospitality and assistance of staff was key in making our stay with 25 guests smooth and the staff (Tina, especially) went above and beyond ensuring this. We'll definitely be back (already making plans) again with another group.
- Negative section of review
  
  My guests were a bit disappointed that the pool and sauna were closed as several were looking forward to enjoying it after a long travel day.
Reviewed: 22 May 2024 Stayed in May 2024

Denise United Kingdom
From € 72
Holiday Inn Express St. Albans - M25, Jct.22
Saint Albans, United Kingdom

Average review score: 8.5
- Positive section of review
  
  We really liked the hotel, we were on a family holiday. Convenient location. The room is comfortable. Everything you needed, iron, ironing board, hairdryer, kettle. I would also like to mention the excellent breakfast. If we are there again, we will definitely stay at this hotel.
- Negative section of review
  
  There was dirt on the windowsill.
Reviewed: 22 May 2024 Stayed in May 2024

Natalja United Kingdom
From € 145
The Alverton
Truro, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Very nice hotel with a lovely blend of old historic and more contemporary facilities. Good food and very friendly staff.
- Negative section of review
  
  Shame there isn't a path leading into the town centre from the hotel.
Reviewed: 22 May 2024 Stayed in May 2024

Roger United Kingdom
From € 82
The Slate
Bangor, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Staff great, facility good, food good, good location to explore from
- Negative section of review
  
  No mention of railway line running past bedroom window, but not too bad. Room not made up. Soaps, tea, coffee, cups not replaced day 2. Under beds not hoovered.
Reviewed: 22 May 2024 Stayed in May 2024

Russell United Kingdom
From € 178
Milan Cottage - 2 Bedroom Cottage - Port Eynon
Port-Eynon, United Kingdom

Average review score: 9
- Positive section of review
  
  Lovely cute cosey cottage close to the sea
- Negative section of review
  
  N/A
Reviewed: 22 May 2024 Stayed in March 2024

Allyson United Kingdom
From € 123
The Lobster Pot
Marloes, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Friendly, helpful with excellent extras
- Negative section of review
  
  Nothing
Reviewed: 22 May 2024 Stayed in April 2024

Jennifer United Kingdom
From € 116
Tre-Ysgawen Hall & Spa
Llangefni, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Staff location and cleanliness
- Negative section of review
  
  Very slow restaurant on the first night
Reviewed: 22 May 2024 Stayed in April 2024

Wells United Kingdom
From € 52
Bright Guest House in Hackney
London, United Kingdom

Average review score: 6.6
- Positive section of review
  
  Nice and quiet Easy check in
- Negative section of review
  
  Wifi doesnt reach room 4 properly so i struggled a little bit
Reviewed: 22 May 2024 Stayed in May 2024

Pam United Kingdom
From € 79
Sky Rooms One Bedroom Modern Studio Apartment 8
Birmingham, United Kingdom

Average review score: 3.6
- Positive section of review
  
  Modern clean efficient
- Negative section of review
  
  No issues
Reviewed: 22 May 2024 Stayed in May 2024

Faiza United Kingdom
From € 18
The Majestic
Great Yarmouth, United Kingdom

Average review score: 6.4
- Positive section of review
  
  Location was ok
- Negative section of review
  
  No front desk staff, no bin in room, kettle but no mugs, no soap, bathroom was filthy, wallpaper was coming off.
Reviewed: 22 May 2024 Stayed in May 2024

James United Kingdom