1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Modern property, nicely designed. Comfortable bed, spacious room and bathroom. Complimentary water. Large windows that can be opened for ventilation. USB sockets next to the bed. Full size mirror and adjustable desk lamp that can be used for makeup. Bathrobes. The breakfast is very good with lots of eggs options cooked on request and can even be packed for takeaway.
Negative section of review
King room that I stayed in was above the bowling facility and the noise from rolling balls was very disturbing until they closed (some time after 9pm). The water in the shower can not be adjusted beyond a certain maximum hot point, which is the minimum hot I would have for my shower, but definitely not hot enough for a hot bath. Bathroom doesn't have enough surface to put your toiletries on. Heater/towel rail in the bathroom was off and couldn't be turned on. Bathroom light is automatic, switches on in the night when you don't want it, and turns off after a short time of inactivity. No way to turn it off and no smaller light option. No gym.
Positive section of review
Camilla on Reception is a lovely lady and the night porter couldn't do enough for you. I've worked nights and know how horrible it can be. He was a lovely chap and a credit to your hotel. Breakfast good and nice choice at bar.
Negative section of review
The showers were complicated to work and perhaps need upgrading. A walk in shower would have been good. I was near the lift so heard noise from it.
Positive section of review
Easy to find, quiet location, lovely interior, comfortable large room, friendly staff. Remarkable portions of delicious food (both evening meal and breakfast)
Negative section of review
We had to leave on Sunday morning.
Positive section of review
There was no breakfast as we had an apartment. Location of the flat is excellent. The kitchen is compact but had everything we needed.
Negative section of review
The flat was freezing when we entered. The heater in the room with the twin beds was very efficient. The heater in the room with the double bed took all night to work. Once we got the heating working the flat was nice and warm. The double bed is as hard as nails and we didn't sleep well at all. Our sons said their beds were very comfortable.
Positive section of review
Excellent location. Next to the Hyde park and with good public transport connections to the most important places of the city.
Negative section of review
The room was not clean when we did the check in. Also the bed was not comfortable and the rooms are noisy specially in the nights due to external noises.
Positive section of review
The bed room and bathroom exceeded my expectations and the staff were helpful when I needed assistance.
Negative section of review
The room was sold without breakfast but it would have been better to include a cold breakfast consisting of say a roll and cornflakes.
Positive section of review
Central location and a very cosy room and large bathroom . Staff very welcoming and helpful
Negative section of review
We just had an issue with the taxi we had asked the hotel to book, finally got one 20 mins late and nearly missed our train
Positive section of review
Very nice hotel ,only visited the room not spar /bar
Negative section of review
Spar not open 😒
Positive section of review
room view, restaurant and breakfast
Negative section of review
same menu two nights running, room service was with tepid food
Positive section of review
Same menu for breakfast 🙁
Negative section of review
Food variety